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Metro Apartments On Darling Harbour – reviews, photos

3.5 of 5
132-136 Sussex St., Darling Harbour | Corner of King and Sussex Street, Sydney, New South Wales 2000, Australia
Hotel amenities
Metro Apartments On Darling Harbour
Metro Apartments On Darling Harbour
Metro Apartments On Darling Harbour
Metro Apartments On Darling Harbour
Metro Apartments On Darling Harbour
Metro Apartments On Darling Harbour
Ranked #136 of 209 hotels in Sydney
3.0 of 5 stars 63 Reviews
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63 reviews from our community

What travellers say about this hotel
  • King street(3)
  • Other review(3)
  • Circular quay(3)
Traveller rating
    3
    21
    17
    14
    8
Only show reviews for Family (23) | Couples (17) | Business (8)
Date Rating
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Location”
4 of 5 stars Reviewed 25 January 2012

We stayed at this hotel upon returning from a cruise. We needed one night before flying home. We arrived early back into Sydney (before 10am) and upon our arrival at the apartment were immediately welcomed. The staff were very friendly and accomodating. We had heaps of luggage and walking up the front stairs didn't make me happy - no ramp. That was the only negative. The room was clean and tidy, the beds were comfortable. It was close to Darling Harbour which had plenty of things for the kids to do and see. Would stay here again and the price was great.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask snjjben about Metro Apartments On Darling Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Nemetz, Manager at Metro Apartments On Darling Harbour, responded to this review
29 March 2012
Thank you for your review, this made myself and my staff very happy for all the efforts that we put in. With regards to your next stay or for anyone wanting to arrive at the apartments if you are wanting assistance with luggage up or down the stairs just ask our receptionist we are more than happy to help. Thank you again.
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Adelaide, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Smelly, noisy, dingy & overpriced”
1 of 5 stars Reviewed 13 January 2012
4
people found this review helpful

Stayed here January 2012 with 3 kids, on 5th floor overlooking the intersection of Sussex & King Streets. Having paid more than I really wanted to , I expected at least a decent standard of accomadation. However the lift was quite frightening, the corridor to our room was claustrophobic & stunk & then we entered the room........a small, crowded ,dingy mess. Everything was old, dirty,chipped & broken. Very unappealing. Beds were uncomfortable & the noise from the street was loud & continued ALL night. Room had tall windows which were impossible to cover completely with the vertical blinds, so felt that others across street could always see into room. Carpet was shabby & bathroom old & in need of a good clean
( or preferably a total overhaul). Would NOT recomend to anyone. I have stayed in better & certainly much cheaper hostels. An absolute disgrace. They should be ashamed to charge that much.

Room Tip: Just don't stay here
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  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask dreamsaremadeofthis about Metro Apartments On Darling Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Nemetz, Manager at Metro Apartments On Darling Harbour, responded to this review
29 March 2012
Thank you for staying at the apartments, there are several points that you made in your review that I was shocked to hear. The carpet was replaced to all apartments and I have inspected all of them and can’t find any shabby carpets. The bathrooms where all renovated last year so I can’t see hoe they are old. The tall windows are all covered with vertical blinds and no one can see in as there is no one across from the apartments. The lift is fully certified and was fully refurbished 2 years ago. I do believe that myself and staff work hard to keep a very good standard of accommodation and I believe that the owners are doing everything to improve the apartments, all kitchens will be refurbished in winter 2012. I hope this explains some of the points you raised and your next stay with us will be a more positive one.
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Dunstable, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great location, but get a room on a high floor”
3 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

I was pleased with my stay at these apartments, mainly because I had a room on a high floor. During my stay there were roadworks directly outside which were INCREDIBLY noisy, and I dread to think what guests in lower floor rooms were going through. This can hardly be blamed on the hotel of course, but it does illustrate that a fair amount of noise from outside can be heard. There is a pub directly across the road which gets busy, but can't say I was disturbed too much by this.

There are a few steep steps to enter the premises, but this did not unduly worry me personally. Could be a bit awkward for others though

No complaints about the room at all. Very clean and tidy, and well appointed. I especially liked the open-plan feel of the place, with the view out across Darling Harbour.

No complaints about the service either. The little dealings I had with staff were always efficient and drama-free.

The location is perfect, Darling Harbour is pretty much right outside your door.

Overall, had a pleasant stay, but definitely try to get a room as high as you can.

Room Tip: Higher the better to avoid street noise.
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  • Stayed February 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Andy_Patten about Metro Apartments On Darling Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Nemetz, Manager at Metro Apartments On Darling Harbour, responded to this review
29 March 2012
Thank you for taking the time to review our apartments.
Yes we have a great location
Yes we have clean and tidy rooms
Yes they are well appointed
Yes the staff are efficient
Yes the road works have stopped
Yes the pub across the road has stopped excessive noise
Yes I hope that everyone experiences this hidden treasure in Sydney.
Thank you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
preston
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“good darling harbour location”
4 of 5 stars Reviewed 18 December 2011

I was very impressed with these apts.The harbour is just 2 mins across the road,where you can get a ferry which takes you under the famous bridge on your way to see the opera house.It is a tad noisey, but i travel every where with ear plugs so had no probs realy, and my two kids never moaned at all, in fact they loved the place.The best thing about this place is the location

Room Tip: insist on a harbour view if you are booking direct
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  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask baldystewart about Metro Apartments On Darling Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Nemetz, Manager at Metro Apartments On Darling Harbour, responded to this review
29 March 2012
Thank you for reviewing the apartments.
The location is amazing and its perfect to see and do everything is Sydney and myself and my staff are happy to show you directions or book events for you. Do hope you can come and stay with us soon to see Sydney again.
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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Good place, not good for older people”
3 of 5 stars Reviewed 23 November 2011
1
person found this review helpful

I stayed here with my mother and my grandmother. It was a great room however the stairs were too much for my grandmother. Even for me at times in the middle of the night when I was sleepy and had to treck up about 20 steps. A bit far from the bridge but you can catch a ferry.It is a great location for shopping trips as George St is only a stone throw away. Clean room, helpful staff. The only things that i was not happy with was the balcony not being paved and got very muddy in the rain and the enormous sounds of traffic passing by at all hours of the day and night.

Room Tip: Get a room on the highest floor possible to aviod traffic sounds
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  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Jenna P about Metro Apartments On Darling Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Nemetz, Manager at Metro Apartments On Darling Harbour, responded to this review
29 March 2012
Yes our location is perfect close to everything.
Thank you for mentioning the clean rooms and helpful staff this made us all happy to read this review. I have spoken to the owners with regards to the balconies and they are looking at having these refurbished. Thank you for mentioning about the stairs in the apartments we also have a sister apartments across the road and their apartments are all one level, this is the Metro Apartments on King St, they do not have view of Darling Harbour and they still have the 12 step steps leading into the building but the apartments are not two story as these ones are. I do thank you for your time in reviewing the property and hope that your next stay with us is more pleasant.
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Additional Information about Metro Apartments On Darling Harbour

132-136 Sussex St., Darling Harbour | Corner of King and Sussex Street, Sydney, New South Wales 2000, Australia
Price range (per night):* INR8,738 - 15,627

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