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Medina Grand Harbourside – reviews, photos

4.5 of 5
55 Shelley St | King Street Wharf, Sydney, New South Wales 2000, Australia
Hotel amenities
Medina Grand Harbourside
Ranked #55 of 209 hotels in Sydney
4.0 of 5 stars 204 Reviews
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204 reviews from our community

What travellers say about this hotel
  • Darling Harbour(28)
  • Bedroom apartment(9)
  • Great location(5)
  • Circular quay(5)
  • Very clean(4)
  • Bottle shop(4)
  • Convenience store(3)
Traveller rating
    59
    98
    29
    9
    9
Only show reviews for Family (26) | Couples (92) | Business (43)
Date Rating
ballarat
1 review
“average”
3 of 5 stars Reviewed 11 February 2012

Spent six nights at medinda February 2012. Arrived early and was able to leave luggage withh receception, all paperwork for checkin done then also. Stayed in one bedroom apartment cityview, balcony was not very well maintained ,cobwebs all over the outside walls, dirty table and chairs. Inside complementary milk was four days out of date, kitchen bench on louge side was filthy with old liquid runs . Hair dryer did not work, but to their credit as soon as told about hairdryer a new one was installed when we got back . On up side great location , and noise level low as double glazing. Overall very disappointed when consider cost

  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask travellerBallarat about Medina Grand Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi Huynh, Manager at Medina Grand Harbourside, responded to this review
12 February 2012
Dear TravellerBallarat,

I appreciate the time you have taken to provide your feedback. We are pleased to see that you have found our hotel to be well positioned, but are sorry to read that you have found that the standard of cleanliness was not to the standards we strive to achieve.

I will pass your comments on to the relevant departments to ensure a high quality is maintained. I would like to apologise for this part of your hotel experience.
We hope to have the opportunity to welcome you back to Medina Grand Harbourside in the future, where we will endeavor to ensure that your next visit will be more enjoyable than the one that you have described above.

Thank you again for sharing your feedback, any feedback is of the highest value to us, so if you would like to discuss any part of your stay in more detail, please do not hesitate to contact me directly at the hotel.

Best regards
Heidi Huynh
Hotel Manager
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Sydney
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Central location but stranded for dining”
4 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

Get this! I live one mile away from the Medina Grand Harbourside in Sydney (across the water) - but needed an apartment for the night so my two kids and I could crash after the evening theatre. We lobbed straight off the ferry at Darling Harbour around 4pm - and the reception and room introduction was flawless. The booking was all in order and room spacious, airy and quiet.

The pool, gym and sauna are all good. We were there in January (high summer) and had a peaceful and refreshing swim. I think the pool would be chilly in winter, although it cleverly faces north (whether by design or accident) and is sheltered so would get great sun out of season.

Brought some ingredients for supper and breakfast so was able to cook up meals in the kitchen. Everything you'd need in terms of utensils. Thought about dining out for dinner (Saturday) but most Darling Harbour eateries are tourist traps. Ended up at The Star (casino) food hall. Flying Fish knocked up excellent seafood amidst the laminated tables. Feels like you're eating in a hospital corridor. Not to worry. Great food, reasonable price. Kids and I te every morsel. Saw the show at the Lyric theatre. Walked back to the Medina Grand in ten minutes. Slept like babies. Beds comfortable, air conditioning perfect, rooms quiet.

Checked out Sunday with a minimum of fuss.

If you can land a one-bedroom apartment here for $200-$300 for three people (which we did) then it is really good value compared to a hotel room without a kitchen. Central, clean but a little knocked about (what apartment isn't?). I would stay here again and recommend that my friends do the same.

Room Tip: First floor have no real view, but are quiet - especially at the western side facing Darling Harbour...
See more room tips
  • Stayed March 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask TranquilSydney about Medina Grand Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi Huynh, Manager at Medina Grand Harbourside, responded to this review
12 February 2012
Dear TranquilSydney,

Thank you for taking the time to post your valuable comments about your recent stay at Medina Grand Harbourside. I was pleased that you enjoyed the facilities our one bedroom apartments have to offer, along with the location of the hotel.
I hope to welcome you back to Medina Grand Harbourside sometime in the future.

Best regards
Heidi Huynh
Hotel Manager
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Lake Macquarie, Australia
1 review
1 helpful vote 1 helpful vote
“My new favourite”
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

We visit and stay in Sydney often ,this was our first time at the Medina Grand.We stayed 2 nights in January and can't wait to come back. We love Darling Harbour and had the best time,there is so much to see and do within walking distance of the hotel. We were up graded, without asking, to a room with fantastic views. The lovely young lady at check-in could not have given us a warmer welcome and been more helpful. Not the flashiest hotel in town but excellent value and service. See you again soon:-)

Room Tip: Get a room with a balcony on the Harbour side, the higher the better,for the views and you may even...
See more room tips
  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask faimacc about Medina Grand Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi Huynh, Manager at Medina Grand Harbourside, responded to this review
12 February 2012
Dear Faimacc,

Thank you for taking the time to post your valuable comments about your recent stay at Medina Grand Harbourside. I was delighted to read that Medina Grand Harbourside is your new favourite. I am pleased that we were able to offer you an upgrade due to availability and that you enjoyed the location of the hotel.
We look forward to welcoming you back in the near future

Best regards
Heidi Huynh
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
“Medina Grand”
4 of 5 stars Reviewed 9 February 2012

Friendly, comfortable and convenient apartment hotel

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Greg Y for Sydney
Ask Greg Y about Medina Grand Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi Huynh, Manager at Medina Grand Harbourside, responded to this review
9 February 2012
Dear Greg Y,

Thank you for taking the time to post your valuable comments about your recent stay at Medina Grand Harbourside.
We hope that we have the opportunity to welcome you back to Medina Grand Harbourside sometime in the future.

Best regards
Heidi Huynh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Basingstoke, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Convenient hotel, friendly staff”
4 of 5 stars Reviewed 5 February 2012

Good value, great location (a few steps away from Darling Habour) and friendly staff. Affordable hotel - not the best looking, nor particularly fancy, but everything needed was provided by helpful staff. Good-sized rooms.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kay187054 about Medina Grand Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi Huynh, Manager at Medina Grand Harbourside, responded to this review
6 February 2012
Dear Kay187054,

Thank you for taking the time to post your valuable comments about your recent stay at Medina Grand Harbourside. I was pleased to read that you enjoyed the location and that the team were friendly and helpful.

We hope that we have the opportunity to welcome you back to Medina Grand Harbourside sometime in the future.

Best regards
Heidi Huynh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Medina Grand Harbourside

  • Medina Grand Harbourside Sydney
  • Medina Grand Harbourside Hotel Sydney
Address: 55 Shelley St | King Street Wharf, Sydney, New South Wales 2000, Australia
Price range (per night):* INR8,850 - 16,579

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