I am a big fan of the Four Seasons chain and have never been disappointed with any of the ones I have had the pleasure of staying at. This one is definitely up to the level of the other ones I have stayed at except that it is in a city center. It is right next to the rocks which have great restaurants and bars and very close to great shopping.
In terms of the room, splurge for the view....my business partner was absolutely regretful that he didn't do the same. The bed was great, the bathroom immaculate, and the TV had enough channels so that I didn't mind hanging out in the room on one of the rainy days we had in Sydney.
The service was A-1 from the front desk, to house keeping, to the concierge.
My two niggles were minor but I think in need of response:
1. The price charged for wifi bordered on extortion. Not only did they have the nerve to charge more than $20 a day for internet they had to the gaul to give you the option to pay for one internet option that allowed one the ability to watch video or another that offered limited bandwith. Give me a break! The other 3, 4, and 5 star hotels in Sydney don't do this why would the Four Seasons resort to such shenanigans for the sake of a buck. Trust me your clients know when they are being nickel and dimed and this is absolutely shameless.
2. How is there nobody at the pool to service the guests? There was just a sign on a phone that asked guests to call in their food and drink orders. So every time I wanted a drink I had to get out of the pool and run over to the phone like a hobo and beg room service for a drink? It should be the other way around because god knows you are paying for it.
Overall I had a wonderful stay but I would suggest improving the two niggles above...especially the internet extortion.
I hope this helps
- Four Seasons Sydney
- Sydney Four Seasons
