We stayed 3 nights at Four Points By Sheraton Darling Harbour. Upgraded to a Darling Harbour Suite, and it was just fine. The suite was a good size, and generally well set out, although the furniture will be due for replacement in a couple of years. There were two TVs, essential for any married couple. Bathroom was a good size, and the bed was extra-comfy. The view over Darling harbour. was wonderful, We were undisturbed by noise when at rest
Check in was as smooth as, although our suite was not ready when we arrived. We arrived early, but had advised the hotel of this. But luggage was taken and we wandered off to see the Harry Potter exhibition so I could buy a Voldemort wand with which to curse enemy golfers. I had thoughtfully told the hotel that it was our wedding anniversary, and they thoughtfully gave us a bottle of bubbly. Nice touch.
The hotel is central to just about everything. Directly behind the Darling Harbour aquarium, and the ferry wharves, it is no more than a 15 minute walk to anywhere in the harbour complex. The staff are unobtrusive, and efficient.
It was a pleasant experience, and we'll stay there again. It is worth paying for a suite upgrade. There are always, it seems, deals.
On the downside, WiFi at $25 per day is just a rip-off. It is apparently available in the lobby for free. If you have an iPad, just get a sim card. Saves heaps and reception is fine.
At $35 per head brekky is exorbitant. Never mind, there are dozens of cheaper alternatives within a few minutes walk.
Room Tip: Ask for a Harbour View room. If there are deals available, upgrade to a suite.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 February 2012
Dear Serene_Traveller,
Thank you for your review. I am glad to hear that overall your stay was a pleasant experience and that you were pleased with our great and convenient location and our associates’ service delivery. I note your comments concerning room furniture, breakfast and Wifi which is currently provided complimentary in our lobby area. In our guest rooms we provide broadband internet for a fee. Please be assured that we are continuously making improvements to enhance and uncomplicate our guests’ stay. You may appreciate to know that a room refurbishment including wifi is part of our future plans and upgrades to our product and services and we regularly perform surveys and benchmark ourselves with other hotels in similar category to remain competitive. Again, thanks for the gift of feedback and for choosing to stay at our hotel. We look forward to welcoming you back to the Four Points by Sheraton Sydney, Darling Harbour.
Yours sincerely,
Steve Molnar
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC