I have deliberated long and hard about writing this review however friends have insisted I share my experience so the same thing does not happen to anyone else.
As a solo female traveller it was not exactly convenient collecting the keys from another location however I knew this would be the case so cannot complain.
I was meeting friends for dinner that night so I went out pretty soon after arriving, the general appearance of the room was clean so I was happy especially for the price paid $436 for 3 nights. I returned to the hotel later that night being tired I cleaned my teeth and popped straight into bed. Wrong! I am not going to go into graphic detail however you can imagine my absolute horror and disgust when I awoke the next morning to find I had slept in “dirty” sheets that were certainly not of my making! I felt physically ill! Apart from the “mess” in the bed it was obvious the bed had just been pulled up as the unslept side of the bed the sheets had not been tucked in.
This is where not having an onsite reception is a real problem as you cannot just ring down to complain. The staff I contacted at the other hotel were not as apologetic as I would have expected they just told me to go out and they would change the sheets! I did stay there for another 2 nights as I had a busy few days planned and it would have been a hassle finding alternate accommodation. There was no further apology or offer of compensation in any form. So a word of warning check the bed before hopping in!
