Stayed here for 4 days on business/personal trip. Location of hotel in Circular Quay is very good. After that the hotel is just average but is extremely expensive. I upgraded to a club room (not on the club floor but access to the club) and it was not worth it for A$100 per night. The club breakfast is OK but not terrific; some warm items like eggs and sausage but otherwise a traditional continental breakfast. The staff tell you to make sure to see 'the view' from the club but there is actually only one small window that looks at the harbour and unless you are sitting at the table in front of it you can't see it.
The gym is very good and accessible to all guests. 3 elipticals, 4 treadmills, 2 bikes, plus dumbbels and cable machines and a few benches plus a few weight machines. The room itself was a bit on the small side and the bathroom was also a bit small but serviceabe. We ate at the hotel restaurant one night; we did not chose the buffet which they push but the food was reasonably good but not special. The buffet itself looked good but not great and had a price of A$50 per person.
I travel on business a lot around the world, and for the price this was among the worst value I have experienced. You are clearly paying for the location more than the quality of the hotel. The staff that I encountered were certainly nice but did not appear to want to go out of their way. Concierge service was adequate but you had to really push them to get them to give you restaurant suggestions that weren't the typical marginal tourist fare near the hotel.
