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Hilton Sydney – reviews, photos

5.0 of 5
488 George St, Sydney, New South Wales 2000, Australia
Hotel amenities
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Hilton Sydney
Ranked #20 of 209 hotels in Sydney
4.0 of 5 stars 982 Reviews
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982 reviews from our community

What travellers say about this hotel
  • Executive Lounge(57)
  • Room service(32)
  • Very good(28)
  • Great location(27)
  • Darling Harbour(26)
  • Buffet breakfast(21)
  • Opera house(17)
  • Glass restaurant(15)
  • Staff were friendly(13)
  • Zeta bar(10)
Traveller rating
    503
    294
    110
    48
    27
Only show reviews for Family (79) | Couples (375) | Business (294)
Date Rating
canada
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
“Nice Stay”
5 of 5 stars Reviewed 11 February 2012

Stayed here for 2 nights on Dec29 & 30. Nice hotel, good service and helpful staff. The bed was so comfortable. State of the art fitness and pool area. We couldn't get an early check in without paying extra but they allowed us to use the pool area which was very nice after a long flight. Great latte in the coffee shop downstairs and a nice lunch. Wish I could have stayed her for our whole visit over new years but the price jumped 3 times the regular cost so we went to another hotel for the rest of our stay.

Stayed December 2011, travelled as a couple
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Ask dmdriedi about Hilton Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Bourne, General Manager at Hilton Sydney, responded to this review
14 February 2012
Many thanks for your feedback.

We are all delighted your stay was memorable and we look forward to serving you again, should your travels bring you back to the area.

Sincerely,

Michael Bourne
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
“Recommended”
5 of 5 stars Reviewed 11 February 2012

We were impressed. Clean rooms. Nice views. Good location. Very friendly staff. A cleaner/room service guy even voluntarily went out of his way to press the elevator buttons with a smile for me.

The only semi down-side was that it took 14 days for our incidentals deposit to be unfrozen (although there were three public holidays in that period.) But I wouldn't hesitate to stay there again.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask T A about Hilton Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Bourne, General Manager at Hilton Sydney, responded to this review
16 February 2012
Thank you for your review following your stay at Hilton Sydney.

I am sorry to hear that your pre-authorisation charge was delayed in its release to your account – This charge is released automatically upon check out at Hilton Sydney; however the waiting period thereafter depends on your local Bank and may take up to 10 working days, or in your case a little longer with the public holidays included.

Again, thank you for your time and we look forward to serving you again soon.

Sincerely,

Michael Bourne
General Manager
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Melbourne
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Class and quality”
5 of 5 stars Reviewed 9 February 2012

This is a wonderful hotel. I travelled for work and was very impressed by the entry, location, rooms, service and decor. It has recently been refurbished and has a fantastic feel. Perfect location for shopping and a walk to anywhere else. The zeta bar is great - wine list extensive- and Glass brasserie is fabulous! Impeccable service and menu. The only small issue is the size of the room- I had a king room, but I did find it a bit small - and my 'king' bed was 2 singles. I would definitely stay here again! Loved it.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 5 more reviews by LouMelbourne11 for Sydney
Ask LouMelbourne11 about Hilton Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Bourne, General Manager at Hilton Sydney, responded to this review
10 February 2012
We appreciate your feedback about your experience at Hilton Sydney.

I am very happy to read your comments about your recent stay and glad that you found the hotel’s overall facilities to your satisfaction.

I hope to see you return soon.

Sincerely,

Michael Bourne
General Manager
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Seattle, Washington
1 review
“The Greatest!”
5 of 5 stars Reviewed 9 February 2012

My wife and I stayed from 2/3/12 to 2/9/12 all I can say is the Hilton has live to their hospitality standards. Service from the concierge to the lounge has been the best experience. Nothing is to much to ask.
The hotel is very close to the major attraction and within walking distance.
We would defenitely recommend Hilton Sydney.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Marty C about Hilton Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Bourne, General Manager at Hilton Sydney, responded to this review
10 February 2012
Thank you very much for your feedback following your recent stay.

We are so glad you and your wife had a wonderful time at Hilton Sydney and we all look forward to serving you again very soon.

Sincerely,

Michael Bourne
General Manager
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singapore
Senior Contributor
37 reviews 37 reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
“great location for work and play”
4 of 5 stars Reviewed 8 February 2012

Hilton Sydney is located directly opposite QVB on George St. which makes it perfect for shopping and just a few minutes walk away from the financial and business districts. Coles and Woolies are located within 2 mins walk from the hotel.
The rooms were refurbished a couple of years ago and still look brand new. I like that there are plenty of lights in the room and the shower is very well designed (Love the tv in the shower!) There's free wifi in the lobby.
I arrived early on a monday morning and was delighted that the room was ready. Check-in and check-out was fast and friendly.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask wendywelding about Hilton Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Bourne, General Manager at Hilton Sydney, responded to this review
10 February 2012
Thank you very much for taking the time to share your experience.

We do hope you will come and visit us again soon.

Sincerely,

Michael Bourne
General Manager
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Additional Information about Hilton Sydney

  • Hilton International Sydney
  • Sydney Hilton International
  • Sydney Hilton
  • Hilton Hotel Sydney
Address: 488 George St, Sydney, New South Wales 2000, Australia
Price range (per night):* INR10,978 - 34,278

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