we stayed at the breakfree for five days and four nights in a two bedroom apartment with separate rooms. we were lucky enough to be on the 16th floor with city views! The room was exceptionally clean and tidy and had all the necessities. We had daily room cleaning which we were not expecting as it was a self contained apartment, so we were very pleased! The location is excellent, right in the heart of the city and china town, easy access to public transport and walking distance to darling habour and westifield shopping centre. The front desk had excellent costumer service! The noise at night is unavoidable as your in the heart of the city, but the rooms block out quite a significant amount. Will definitely be staying there again if we travel back to sydney!

Apliences didn't work, room had bugs, house keeping didn't do there job!! Not enough dishes in the room for my family, when I asked for more I was questioned!

Location great!( but china town smelly and dirty)
Not worth the money would never stay there again

My family and myself stayed for 5 nights, 01/01/12 – 06/01/12. Not a cheap hotel at over $AU600 per night.
 
During this stay we had a number of problems with the room and the service we received when attempting to resolve them. I travel extensively and this hotel is the worst I have EVER stayed in. I have stayed in a number of BreakFree hotels and have always found them to be of a high and acceptable standard. This hotel has left me with doubts regarding what is happening to the chain and if we will use them again.

We had cockroaches, Insects in the beds, faulty appliances, dangerous gas hob, faulty Fire Alarm and insufficient kitchen  items for the 6 people booked into the room. Maintenance tried multiple time to convince us it was us, and in the end agreed that there were problems. General staff approach was unhelpful and bordering on condescending. 

Have connected Nathan the general manager, who has apparently investigated the problems and has found no issue with the room or appliances. 

This hotel is part of a well respected chain, but is not one I would recommend to anyone

I stayed in the hotel during first week of Jan 2012. I understand, it could be busy because of New year rush.But the front desk was over-crowded only 2 people on shift. If they are saving money , the manager should NATURALLY come to reception and help staff out. But he seems be to busy sitting in his pigeon hole. Totally unacceptable, i could have missed my flight.
PLEASE DO NOT STAY.