The hotel appears to be clean and modern serviced apartments. My apartment was large, full kitchen. lounge with balcony overlooking the internal aspect. For the business traveller, older traveller and any one with physical limitations there are a number of drawbacks, as follows.
The internet is wired only and the desk is tiny and thin, up against a wall. Internet was at an extra charge. The hotel has a small check - in area and you walk about outside to get to your apartment, however the outside lifts only go up one floor. I then had to carry my luggage up one flight of stairs, there is no porter service to assist you and I was not told at check in. Apartments above would mean two flights of stairs. Noise comes from people talking in the outside areas. I was there on a cold Monday night so could be a lot noisier, when busier and warmer.
The apartment had three bedrooms, one bathroom, one en-suite, both small, and no bath. Bed is low. Toiletries were basic and ordinary. One tiny milk was provided and usual basic minibar without a price list. There is no room service and on check in I was told that the hotel restaurant was closed for dinner, although no mention was made of this on booking or on the website. A basic list of local restaurants was provided but the staff were unhelpful. When asked for a recommendation I was not given any additional information while the staff were not that busy.
Some noise get through between apartments.
With no food service or restaurant, you must either eat at one of many nice restaurants literally over the road, do take away or buy and cook food from the local supermarket. Not too bad except if you are really busy or happen to come in on a late plane when you could go to bed hungry! This should be made clear on the website!
For over $300 a night you can do a lot better. Probably best suit people who want longer term, family or holiday stays, with your own internet access and self catering, or want to eat out easily in the suburbs each night, and those who do not mind noise.
- Griffin Canberra
- Griffin Hotel Canberra
