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Crowne Plaza Hotel Canberra – reviews, photos

4.5 of 5
1 Binara Street, Canberra 2601, Australia
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Crowne Plaza Hotel Canberra
Crowne Plaza Hotel Canberra
Crowne Plaza Hotel Canberra
Crowne Plaza Hotel Canberra
Crowne Plaza Hotel Canberra
Crowne Plaza Hotel Canberra
Ranked #6 of 38 hotels in Canberra
4.0 of 5 stars 311 Reviews
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311 reviews from our community

What travellers say about this hotel
  • Room service(13)
  • Buffet breakfast(9)
  • Very good(7)
  • Staff were friendly(6)
  • Would not recommend(4)
  • King size bed(4)
  • Great night(4)
Traveller rating
    77
    135
    53
    27
    19
Only show reviews for Family (66) | Couples (74) | Business (116)
Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Amazing location but a little 'stuffy'”
3 of 5 stars Reviewed 9 February 2012 via mobile

Nice rooms and the location in the city could not be beat! However would not recommend rooms on the upper levels as the hallways are closed in (hard to describe it) and incredibly 'stuffy',so much so that it's off putting. Once you're in your room the smell etc goes away but just a bit annoying. Free wifi only in the lobby. Staff are very friendly. Recommend for business and short stays.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LannaET about Crowne Plaza Hotel Canberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Country Vic
Senior Contributor
29 reviews 29 reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“Outstanding Visit to Canberra”
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

I spent 2 nights at the Corwn Plaza Canberra in early Feb - one for work and 1 for a family stop over. Overall could not fault the stay. Front office was fantastic. As a Platinum member I receved a free upgrade room, I had room service dinner one night which was very nice, and had breakfast one day - a really good range and great fruit as well as fresh omelettes. The location is first class - you can pretty much walk anywhere. Overall, highly recommended for your business or holiday.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by LovesAWine for Canberra
Ask LovesAWine about Crowne Plaza Hotel Canberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MattA0808, Manager at Crowne Plaza Hotel Canberra, responded to this review
13 February 2012
Dear LovesAWine,

Thanks so much for this tremendous feedback.
I am thrilled that the location suited your needs. We really enjoy the ability to be the perfect base for guests exploring and doing business in Canberra.
Obviously as one of our valued Platinum members you spend a lot of time in our hotels and it is fantastic for the team to see such positive feedback from one of our most regular guests.

Thank you again. We look forward to welcoming you back to the Nations Capital and the Crowne Plaza.

Yours Sincerely


Matt Anderson
General Manager
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Okanagan Falls, Canada
Senior Contributor
25 reviews 25 reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
“CENTRAL CANBERRA LOCATION”
5 of 5 stars Reviewed 3 February 2012

Stayed at the hotel for two nights whilst on business. The room was of a good size and catered for all my needs. The bed was large and comfortable and had four good sized pillows 2 of which were hard whilst the other 2 were much softer so you can chop and change to suit your needs.
Behind the bed is a desk workspace which is a perfect work area. There is adequate storage in the room so you don't find yourself amongst the usual hotel clutter.
Rather than curtains to cover the large windows the room has two, wind down shades which offers privacy and total darkness at night.
The bathroom is large and is what you would expect at a Crowne Plaza, nothing spectacular, but certainly not shabby.
A few added extras are the robes and slippers that come with the room as well as a flatscreen with a number of cable channels.
I was on the 2nd floor and my room overlooked the entrance awning so if you want any sort of view go higher. The room was very quiet. The hotel is located right in the heart of the CBD and within walking distance to restaurants and shopping.
I arrived at 10am and an early check in wasn't a problem which was a nice bonus. The lobby and restaurant areas are airey and well-appointed.
All in all a great stay.

Room Tip: Choose the higher levels for a better view (not that there is much to look at)
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask akmacca about Crowne Plaza Hotel Canberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“A good place to stay but expensive”
4 of 5 stars Reviewed 3 February 2012

Awesome welcome, a nice room, but dinner was too expensive to even consider and I hate places that won't allow me to just have poached eggs on toast (part of my diet) but instead make you have the full buffet breakfast - what a waste of money!!

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RichardJStokes about Crowne Plaza Hotel Canberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MattA0808, Manager at Crowne Plaza Hotel Canberra, responded to this review
13 February 2012
Dear Mr Stokes,

Thanks so much for taking the time to post your feedback.
Its great for the team to see our guests comments in the public domain and I know the front office and concierge team will be thrilled that you felt the welcome was worth mention.

Thanks also for your comments in regard to pricing for dinner and our breakfast buffet.
We have just changed the A La Carte menu of an evening which is receiving some great feedback, although I suspect it was our Friday and Saturday night Seafood Buffet to which your comment refers. We receive tremendous feedback from guests enjoying the buffet, however recognise that it may not suit everyone. I will make sure that your comment is included when we next review our weekend dinner offerings. Likewise I will raise with the team how we can better accommodate guests wishing a more cafe style experience at breakfast.

Thanks again for your feedback and for choosing us for your time in Canberra.
Please dont hesitiate to contact me direct if you'd like to discuss your stay in more detail or if I can offer other assistance.

Yours Sincerely


Matt Anderson
General Manager
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Sydney, Australia
Senior Contributor
23 reviews 23 reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
“Good position and reasonably priced hotel.”
4 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

We often stay at this hotel as it is close to the Civic shops. The rooms have been refreshed recently with a modern set up. The restaurant is open plan which can make it seem a bit noisy at a busy time like breakfast, it's worth getting in early to beat the rush. The food is of a good standard and has the usual choices.Joining the Priority Club makes sense as it lowers the cost of staying. A discount is applied to all food (up to 50%) in the dining room when using the Priority Club card.Parking is under the hotel and is safe. A nice hotel.

Room Tip: Park view rooms are the best for a nice view. Rooms away from the open areas are the quietest.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Toptown about Crowne Plaza Hotel Canberra
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Additional Information about Crowne Plaza Hotel Canberra

  • Crowne Plaza Canberra
  • Canberra Crowne Plaza
Address: 1 Binara Street, Canberra 2601, Australia
Price range (per night):* INR10,250 - 24,196

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