From the outside this hotel looks nice. Inside the rooms are not so nice. First off the hotel needs an upgrade as it was built over 35 years ago and is falling apart. My room Had blood on the sheets and the shower are needed to be retiled and painted as it was not clean. I don't recommend this hotel unless you are needy of a place to stay. It is very close to Palenque however. They serve buffet in the dining room for the assorted tour groups that stay there.

Came back after 3 years and the place still is the same. The hotel is nicely situated not too far away from the Zocalo and it is surrounded by beautiful lush gardens. I think the 5 stars that they have are highly exagerated though.- the room interior is more like a european 2 or 3 star standard, but that’s OK. Palenque is in the middle of nowhere and while it’s no luxury hotel, the place is really nice. The pool area is nice and quiet (especially if you’re there during the day when al the tour groups are gone, you have the place to yourself, a real relaxing treat ). The staff is very attentive and helpful. They have beutiful gardens and a gorgeous tree lined alley going up to the hotel.

Very nice hotel with beautiful grounds and gardens, still within comfortable walking distance to the Zocalo or within just two minute taxi ride. Tour groups often enjoy the buffet for breakfast and dinner, which was pretty decent actually considering how many groups and therefore people were there. The rooms are nice and big, offer free Wifi, cable tv, a/c and there’s some really nice arts and crafts vendors in the little plaza in front of the hotel. The hotel lies in a huge fenced in park area and they have a nice pool too.

Well, we stayed at this hotel as part of our tour throughout the Yucatan peninsula and from the outside everything looks fine. The pool, the entrance, the park around the hotel all transmit the 5 stars that the hotel advertises itself with. As soon as you enter the rooms, the picture changes. The style reminds of a hotel, all rooms have 2 queen size beds, an old TV and western style doors to the bathroom as well as a window to the floor which really sucks. The beds are quite comfortable but another downer comes with the power plugs, as there aren't many around or if, they are located behind furniture. Thumbs up on the other hand for the food. We had breakfast and dinner included for both nights and the buffet offered a wide variety of nicely prepared food and lots of different cakes for desert. The hotel itself is located just outside the city center, a supermarket is a 5min walk away and going to the center takes about 10-12min.