I second the earlier review and will try to add some touches of luxury and service that we received during this Christmas stay. First off the public areas are just so elegant and beautiful. You are offered a glass of wine while checking in. We were upgraded to the gran clase suite with a jacuzzi tub and seperate shower. The room was large with a flat screen tv. We received a welcome letter and they have turndown service at night with chocolates. We had Christmas dinner in the restaurant and it was the best meal I have ever had in Mexico. During our stay everyone was very helpful. On our last night we received a complimentary gift of some chocolate covered strawberries. In the morning with the wake up call they sent some complimentary coffee. Room service was excellent. You just can't go wrong with the Quinta Real! Oh all this costs $ :) I missed the hotel when I got back though and can't wait to go back.