I stayed here for four nights on a business trip and was very satisfied with this hotel. The room was very clean and well-appointed with very comfortable beds. The floors are stone or tile throughout, so there are no issues with stinky carpets. The shower had excellent water pressure. The mini-bar was well-stocked and the prices were reasonable.

This hotel is attached to a large modern shopping mall that has a small pharmacy as well as a department store that also has it's own restaurant which means you can go shopping and eat dinner out without having to ever go outside. There is a large grocery store across the street from the hotel.

The food at the hotel restaurant is average. You can get a room rate that includes breakfast or not, but it does not seem to make much difference to the total cost.

The hotel staff at the front desk spoke English well enough. The rest of the staff, including the restaurant folks, do not speak English. The cleaning staff was very friendly and did an excellent job.

My understanding is that this hotel did not suffer any damage in the floods that occurred in Villahermaso a couple of weeks after my stay there.

We stayed for three nights and had a good experience. The hotel room is large and well equipped. The bathroom was good with a bathtub. We used room service twice and it was great. The pool was refreshing. The hotel is connected to an upscale mall and was a benefit as you could eat at different places. We ate at the hotel restaurant a la carte but not the buffet. I would definitely stay again.

We stayed in Vilahermosa for one night on our way back from Palenque. Vilahermosa is a very industrialised town and this hotel seems to cater very much for the business traveller - on arrival the hotel looked lovely with large, impressive public areas which were well air conditioned. The bedrooms are large and nicely decorated but despite everything looking good there seemed to be a general air of disorganisation about the place. We made the mistake of eating in the hotel dining room - the food was fairly terrible and the service was atrocious with the waiter being almost insolent but there didn't seem to be anyone in charge. There seemed to be a lack of management throughout the hotel.

I go to the Camino Real in Villahermosa at least once a year. The Camino Real folks have really upgraded the hotel, after it took over what was once a Holiday Inn. The hotel is very clean and is right next to a very popular mall. I look for a special rate on the Camino Real Club room rate, because you get contintental breakfast in the morning and at the end the day something to eat and drink (including wine and liqour). I have stayed in all the major hotel in Villahermosa, and this is the best.