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InterContinental Hotel Muscat – reviews, photos

5.0 of 5
Al Khaladiya St, Sultan Qaboos, Oman
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InterContinental Hotel Muscat
4.0 of 5 stars 167 Reviews
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167 reviews from our community

What travellers say about this hotel
  • Pool area(7)
  • Standard room(5)
  • Very good(4)
  • Club lounge(4)
  • Friendly and helpful(3)
  • Car park(3)
  • Main restaurant(3)
Traveller rating
    45
    76
    34
    7
    5
Only show reviews for Family (23) | Couples (42) | Business (59)
Date Rating
Manchester
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Quiet and relaxing hotel”
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

I stayed in this hotel whilst away on business for 2 weeks. The hotel is large and spacious inside and the rooms are large and modern, with plenty of Elemis toiletries in the bathroom. The hotel has beautiful grounds with many pools and sun loungers. There is also a gym, jacuzzi and sauna, these are split into men's & women's facilities. During my stay, I ate at all the restaurants in the hotel, both with colleagues and on my own. The hotel leads onto the beach and is in beautiful grounds. The location is good for travelling found Oman and new opera house can been seen from the hotel and is lit in the evening and looks absolutely stunning.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rachel F about InterContinental Hotel Muscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier008, Manager at InterContinental Hotel Muscat, responded to this review
29 February 2012
Dear guest,

It is with great pleasure that I read your review about your stay at InterContinental Muscat. I appreciate your positive comments regarding our rooms, restaurants, health club and beautiful gardens.

It is our commitment that our guests enjoy a complete experience at our hotel, from great service at our restaurants and enjoyable spacious rooms, to the finest health club services and relaxing outdoor scenery.

I thank you once again for your kind review, and I do look forward to welcome you again to our hotel on your next business trip to Oman.

Regards,

Didier Gourmaud
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Good location but small rooms”
4 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

Nice if pricey. Old 70s style american hotel which has been refurbished from time to time. Rooms definately on the small side for this part of the world and 7 nights led to some sense of being cooped up. The pools are outstanding and easy access to a long beach though local customs make swimming difficult. Restaurants are good but again high prices. There are good restaurants in a mall at the main access to the hotel- about 5 mins walk.

Room Tip: Dont accept a room at the back- noisy plant and poor view
See more room tips
  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask PJW82 about InterContinental Hotel Muscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier008, General Manager at InterContinental Hotel Muscat, responded to this review
11 February 2012
Dear Guest

Firstly I wanted to sincerely thank you for your review and I am glad to hear that you enjoy our pool and restaurants.

With regards to the room, I am sorry to hear that the size did not meet your expectation.
I understand that you found our prices to be high but rest assure that they are still on the lower end compared to the other similar hotels in Muscat

Please let me know if you ever decide to return to visit us and we will do everything possible to make your next stay more enjoyable.

Kind regards

Didier Gourmaud
Resident Manager
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Palo Alto, California
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
50 helpful votes 50 helpful votes
“Exceptional Service and Outstanding Value”
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

My daughter andf I had the pleasure of staying three nights at the Intercontinental in Muscat in January. Although there are newer hotels in Muscat that are far more expensive and somewhat more luxurious, the Intercontinental could well represent the best value in Muscat. This is a four star hotel with excellent restaurants and a truly exceptional management team and staff. Legendary friendly Omani hospitality is ever present. The rooms are somewhat small but well appointed and very quiet. The hotel has excellent swimming pools, beautiful grounds, and a nice beach. And, the central location of the hotel is, probably, the best in Muscat. Within a five minute walk from the hotel is a large beach front mall with excellent restaurants and shopping. We paid approximately $300.00 per night which, by Muscat hotel standards, is not expensive. You can easily pay two to three times as much for a hotel that might rate five stars but might not equal and, certainly, would not exceed the wonderful and welcoming hotel staff that is only too willing to make your stay special. The Intercontinental's outstanding management team and its entire staff understand the importance of loyalty and repeat business. And, everyone at the Intercontinental is genuinely friendly and only too willing to honor any reasonable request. I thoroughly enjoyed my three nights at this hotel and highly recommend staying here. I look forward to returning to the Intercontinental Hotel in Muscat later this year.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Peter L about InterContinental Hotel Muscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier008, Manager at InterContinental Hotel Muscat, responded to this review
6 February 2012
Dear Guest,

Thank you very much for your review on tripadvisor

I am pleased to hear that you have enjoyed your stay and the service provided by our
"legendary friendly Omani' staff . The Management team is always pleased to receive praise and it is rewarding when our guest recognizes our staff efforts. Your comments have been shared with all our team.
I would like to thank you for recommending our hotel to other travelers visiting Muscat.
I hope that we will have the pleasure of welcoming you back in the very near future.

Kind Regards,

Didier Gourmaud
Resident Manager
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Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent 4 Day Stay”
4 of 5 stars Reviewed 30 January 2012

Stayed here for 4 nights early 2012. Staff were extremely friendly from arrival to departure. Room was spacious, clean and well equipped. Breakfast was fantastic with the widest selection I have seen. Staff were attentive and friendly. They asked if there was anything they could add to the menu that we would like. They also gave us breakfasts to take away on a day trip that left well before the restaurant was even open. Used the gym and found it quite good. The pool area was a bit too crowded for my liking but it did look very nice all the same. Generally can't say enough about how genuinely friendly the Omani people are. Had a great holiday and would definitely recommend the Intercon.

Room Tip: Ask for a sea view.
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask KJ1976 about InterContinental Hotel Muscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier008, Manager at InterContinental Hotel Muscat, responded to this review
11 February 2012
Dear Guest

Thank you very much for your comprehensive review of our hotel and we are happy to read you thoroughly enjoyed your stay with us. I am so thankful to read that you are recommending our hotel to the Trip Advisor readers.
Our teams at Restaurants & our "genuinely friendly Omani people " will be happy to receive your glowing comments.

It is rewarding to learn that we have achieved your complete satisfaction on this occasion. We do look forward to the opportunity of once again welcoming you back to our 'friendly" hotel.

Kind regards,
Didier Gourmaud
Resident Manager
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Sydney
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great location for short visit to Muscat”
3 of 5 stars Reviewed 22 January 2012

Recently spent 3 nights at the Intercontinental Muscat which was perfect location for a city stay. The hotel is tired but still has great service & Intercon quality amenities & facilities.

It does have beautiful grounds & heated pools.Unfortunately while we were there the pools & hotel were inundated with young tattooed males on some kind of leave who rather dominated with their behaviour but perhaps that is just Gulf life. Despite the great Concierge tour on their site, the concierge desk while we were there mostly had out of touch, minimal english assistants at the desk.

Oman is not a shopping or restaurant paradise & nor is it inexpensive but it is charming & the InterCon location gives easy access to the key tourist attractions & local shopping & restaurants. The staff at this hotel are what really make it an enjoyable stay & Omani people in general are just a delight.

Room Tip: You would definitely want to have a seaview NOT a mountain view.
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  • Stayed January 2012, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask janeblogs about InterContinental Hotel Muscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier008, Manager at InterContinental Hotel Muscat, responded to this review
11 February 2012
Dear Guest,

I was pleased to receive such great feedback and thank you for taking time to write us a review.
I am happy to hear that you enjoyed the service of our friendly Omani staff and we will make sure that we share your comments.
I am glad you enjoyed our beautiful pool even if, on that day, we had the Navy enjoying a day off in our garden.

Thank you for choosing InterContinental Hotels Group and I look forward to the opportunity of serving you again in the future

Didier Gourmaud
Resident Manager
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Additional Information about InterContinental Hotel Muscat

  • Intercontinental Muscat
Address: Al Khaladiya St, Sultan Qaboos, Oman
Price range (per night):* INR12,283 - 20,843

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