I suppose the first surprise is that this is not set in the rural location you may imagine from the website photos. It is, in fact, in the middle of a trailer park which, for me, was slightly off putting. Though the staff are brilliant and the food quite acceptable, the rooms are dated and the bathrooms seem like they need a good clean as well as a toilet seat! Breakfast is in the restaurant upstairs and for me, the major two things were... instant coffee and the yellow rose at our table was dead and looked like it should have been chucked away or cremated a few weeks before. Sorry but I won't be returning here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 February 2012
We are sorry to hear your thoughts of our Hotel.I would firstly like to state that we are not situated in or near a trailer park at all. at the back of the hotel is a small over 50's residential community that are static park homes which are in no way offensive and our probably the best neighbours you could wish for as there is never any trouble, noise and are very well kept and are only visable from the car park and not from the hotel itself. The restaurant has beautiful views of the countryside so i do not feel we have falsely advertised on our webiset at all.We have worked very hard to build up this business over the past year and feel we advertise exactly what we are as a small traditional countryside hotel with great staff & great food and i think what we offer reflects in our prices as with the breakfast, tea and coffee is free of charge but we can offer fresh filter coffee at an additional cost when requested.We have fresh flowers delivered each week but with the constant heating on with the current weather it can lead them to droop so i apologise if this was not noticed.We appreciate any comments made as we really want our business to suceed and can only do this by pleasing our customers which in this case we are saddened to hear that we did not.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC