We spent 3 nights at the Big Sur Lodge in January. We stayed in one of the lodge 2-bedroom "cabins" which are really a string of suites connected in several low buildings located up the hill in the redwoods. Being the off season, we got a great rate. You can also book through the pelicannetwork to get a deal. We paid $190 for the 2-bedroom suite, which was an okay deal. I would definitely NOT pay the rack rate posted on the door ($399). When I asked the front desk, they said they never charge that much anyway. The location is superb, near hiking, waterfalls, beaches and the accomodations looked to fill a "mid-range" market between the low end rooms right on Hwy 1 and the incredibly luxurious accomodations at places like Post Ranch. The room was comfortable and basic - renovated bathroom, extra sink in the 2nd bedroom, small fridge, coffee maker. No TV/wifi/phone for a "get away from it all" experience. The room was very quiet, but we had few neighbors so I can't speak to the soundproofing. We ate several breakfasts and dinners in the restaurant. The food was well-prepared and a decent choice. The kitchen is slow, however, and I wonder how they would do if the lodge had been fuller. Perhaps they were short staff being off-season? I would definitely go back if I were in the neighborhood.

Unfortunately there are few lodging options in Big Sur and that's why this property is extremely overpriced and can be poorly managed at the same time.

When we arrived we had to wait at least 15 minutes to check in. We were given our key cards for our room (#56) and we drove the 2 minutes up the hill. First surprise was that someone was parked in our designated parking spot. After a minute, as soon as I open the door to the unit I had a bigger surprise. There was a gentleman sitting on the table, playing on his computer. This has never happened to me before. He insisted that this was his room so we had to drive back to the reception. After I explained the situation to the receptionist she did not apologize. It took her around 5 minutes to find us another room. Then she apologized but did not offer anything (e.g. a free breakfast) to compensate us for the trouble we went through late in the evening.

The accommodation is in attached cabin/bungalow like units with a 70s feel to them. Extremely basic and insanely overpriced for the $293.72 per night we paid for it.

The next morning we had another "surprise" - testament to how poorly run this place is. We emptied our room and proceeded to have breakfast on the property (not included in the price, also with poor service and poor value). After we returned to room, we discover a cleaning person had started cleaning up, even though we had not checked out yet. After the awkward encounter, she left without even apologizing.

The only good thing in the property is the beautiful location and the hiking opportunities. We hiked the Mt. Manuel trail which was fabulous. You don't need to stay at this property to access these trails in the national park, however you need to pay the car entrance fee.

We regret staying at this place but unfortunately had no choice given our last minute booking.

Room was decent. Need more help to get rooms ready for check in. Some people waited hours for their room to he ready.
The restaurant was ok. Food was decent. Their store is nicly supplied. The sky is beautful at night, black & full of stars.

We stayed in a one bedroom cottage over new year's eve. The main room had a king sized bed and the little bedroom had two twins. It was a perfect setup for my husband and I and our two kids. The access to great hikes, as well as the gorgeous setting, made us wish we had booked it for longer. We will definitely return and would recommend to anyone.