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Hotel Ojo De Agua – reviews, photos

Av. Rojo Gomez | 3 blocks north of town, Puerto Morelos 77580, Mexico
Hotel amenities
Hotel Ojo De Agua
Ranked #21 of 23 hotels in Puerto Morelos
3.0 of 5 stars 67 Reviews
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67 reviews from our community

    Trip type
Traveller rating
    9
    17
    10
    14
    17
Date Rating
vancouver
1 review
5 helpful votes 5 helpful votes
“don't stay here”
1 of 5 stars Reviewed 16 February 2011
5
people found this review helpful

WE just finished 6 weeks of travel all over the Yucatan and reserved several days over the internet. When we arrived we were given a room that was inhabitable due to the extreme sewer smell. After trying the air con to cover the stench we found it not working . After much complaining we were moved to another room that was not a lot better and had sheets that were thread bare. We stayed overnight and then abandoned our full payment and found a great hotel down the road that was actually cheaper. To bad the owners do not seem interested in maintenance as the location is great.

  • Stayed February 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Minnesota
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
34 helpful votes 34 helpful votes
“Ojo de Agua apartment building is perfect for us.”
4 of 5 stars Reviewed 14 February 2011
2
people found this review helpful

We stayed 4 nights on the 3rd floor of the newer Ojo de Agua apartment building. We stayed in this same 2 bedroom, 2 bathroom unit last year. The units are not completely finished, but you cannot beat the view, the location, and the size. We had hot showers, air conditioning, and a small kitchen area with full size refrigerator, and cooktop stove. Right on the beach in front of some of the best snorkeling, and only a short walk to the town square. The units were cleaned daily.

I am not sure about the other units, but ours still needed some light fixtures installed in the bedrooms, and there are wires coming out where I think ceiling fans will be installed .

Overall, this unit works great for our family (myself, husband, 2 daughters, and granddaughter), and I would return again tomorrow if I could.

  • Stayed February 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Florida
Top Contributor
103 reviews 103 reviews
Reviews in 47 cities Reviews in 47 cities
61 helpful votes 61 helpful votes
“Even a 'Mexican hotel' needs SOME maintenance”
2 of 5 stars Reviewed 7 February 2011
1
person found this review helpful

I stayed at Ojo de Agua for 10 days and while it did provide a bed to sleep in and access to the beach, the love for this hotel stops there. We were charged more than we had 'bargained' for and the place is seriously run-down. Not as in the typical Mexican hotel way where there is normal wear and tear but as in there does not seem to be any consideration for ensuring the safety of guests. The room had wires hanging from the ceiling and a tempermental airconditioner--in JUNE!! This is a recipe for disaster. While the room with two double beds did have plenty of space for my friend and I, I would not recommend this hotel to people looking for a budget place to stay. There is 'budget' and then there is just plain disaster.

  • Stayed June 2010, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
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3 helpful votes 3 helpful votes
“nice location, nothing else”
1 of 5 stars Reviewed 1 February 2011
1
person found this review helpful

No, I would not stay here again. The staff was friendly, but I was charged more than expected, the room was in serious need of new furniture, carpet, curtains, and hot water would have been nice. No remote for the television, my ``view`` was of the ocean, but just below was the area where the staff hung out, got picked up and dropped off, hung out for breaks and it was noisy so wasn`t worth it to try and enjoy the view. Would not recommend this hotel to my friends.

  • Stayed January 2011, travelled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Huntington, Vermont
1 review
1 helpful vote 1 helpful vote
“Great beach but the rooms are in serous need of maintenance”
1 of 5 stars Reviewed 5 May 2010
1
person found this review helpful

The rooms, although adequate, are in serous need of maintenance. We were traveling with friends and rented two room on the 2nd floor. Both rooms had a strong musty smell. Our room had no hot water and no working light in the bathroom. Our friend's room had no running water at all. The pool was decent and beach was great. We only ate appetizers at the restaurant... the guacamole was excellent however the chips were stale.

If the hotel was maintained better this would be a decent budget option. But in it's current condition I would not recommend it to friends.

  • Stayed May 2010, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Hotel Ojo De Agua

  • Ojo De Agua Hotel
  • Ojo De Agua Puerto Morelos
Address: Av. Rojo Gomez | 3 blocks north of town, Puerto Morelos 77580, Mexico
Price range (per night):* INR1,667 - 3,891

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