The room was extremely small with poor storage space if you are there for a skiing holiday; fortunately we were there for a 2 night stay so this did not affect us.
We were given a voucher for 25% off in the wine bar between 1800H and 2000H, but no staff to be found to serve us and they only appeared on the stroke of 2000H.
The bedroom was not particularly clean, so did not dare use the spa bath in case of what might appear in the water.
As for the food - the buffet was the poorest we have ever experienced. There were no waiting staff to clear the table of used plates and cutlery, we had to go in search of someone to serve us drinks, and when she came, she was more interested in getting us to sign the receipt for the food before she would give us a wine list.
The only positive thing to say is that the majority of the reception staff spoke good English and were polite and friendly
- Hotel Ski Plaza
