We stayed at the hotel on Friday the 3rd Feb 2012 and we loved it! On arrival we were meet by Magda who made our weekend as she was always on the ball and could not do enough for you. Fraser,Laura and even owner Murdo were lovely,very attentive,and a big thank you to Murdo for taking the time to explain the problem that had arisen with the table that we had requested it was so nice to have a hotelier actually tell you the truth and not some silly story. As I had worked in the hotel industry for 15yrs believe me I've heard some very weird stories that people make up to hid a problem. ( Can I make clear the problem was not the hotel's but another guest).

On arrival the hotel and our room were very cold and when mentioned this was sorted straight away but would have been nice to arrive to a warm hotel and room. Our room was stunning so much detail and went into the refurb and it showed truely outstanding!!


The meal in the hotel restaurant was amazing and a big thank you to whole kitchen brigade for a wonderful meal, a wee special thank you to the head chef for our tub of space dust it was a lovely thing to do.

We will be back and at this moment were looking into arranging to stay for the Hogmany Bash, well done to everyone.

Stayed at Knockderry House Hotel 27th January as a Christmas present from my daughter and can I say what an excellent choice of gift she made. "Absolutely Fabulous" could not fault it excellent meals, friendly and efficient staff and beautiful room. 10 out of 10

Cannot fault this hotel in any way, the room was lovely, staff could not do enough for you and the food was excellent. Would gladly stay here again.

I was hoping to get a reply to an email i sent to the owners, after they contacted me about some concerns I had , but I have recieved no reply.
I have been contacted by other hotel managers and thus been able to cover any issues and ensure all was fair.
Whilst the hotel owners did contact me and cover some issues, opportunities at the hotel itself were missed.
Let me be clear and fair, the hotel is very nice, I travelled with 2 sisters for a family event and we all found the building charming.
It is not on a drive past location, but it is just 25 mins from Cameron House and should be given serious consideration as an alternative.
So what are my issues, well on night one there were 2 other parties residing, so 4 of the 14 rooms. A family birthday party arrived and with 2 staff on, I guessed service would be slow once they got seated and I was not wrong.
The dinner was not great, a rubbery burger, no seasoning detectable and large chunky chips which even though it is a potato was bland i believe with no seasoning or anything to make it a bit tasty. No condiments offered and no ability to get any as the 2 staff were focussing on the party.
The website says, handame shortbread daily, plush robes and organic soap. Neither I nor my sisters got any shortbread either day, a packet of custard creams arrived on day 2, they got robes when they asked and I did not bother asking for mine. I got soap and they did not.
I got an upgrade which was nice, the bed very soft and sheets very nice, but 2 mattresses on top of each other, which sort of made it look untidy.
A fire alarm on the first night which I hasten to add is not a criticism, what perplexed me was that in the email I recieved from the owners an apology was offered with lots of detail, yet on day 2 the owner saw us at the hotel and ignored us?
Breakfast after first night, excellent, hot, and a huge pot of tea for me.
Breakfast after 2nd night, small teapot, odd looking scrambled eggs and instead of the 2 sauasages we got on day one, just one each? There was only me, my sisters and another couple in the hotel, we all came down right away at 7 but why the change in how much we were served.
So, hence the 3 stars, got the impression as the hotel was so empty it did not try awfully hard.
Laura on reception who seemed to be there almost all the time, was a bubbly pleasant girl and does the hotel a great service.
So thats it, nice but.... having read the owners responses to criticism I expect one will appear at the end of this review, and so be it, but i am not new to this and always give credit where its due, i gave the hotel a chance to discuss before I wrote this.
And NO I was not looking for a refund and NO this review is not anonymours nor the site designed to be onesided.