First visit and could not fault the hotel, from the staff, breakfast, room and the gym.
The staff were well organized.
As there was snow & ice outside the hotel entrance a member of staff came out to help carry my bags into reception, never had that before.
Although a little small, the fitness room had top of the range equipment, and the pool, sauna and steam room we're quite large.
The room was excellent, very clean, large TV plus free WiFi.
Breakfast was very good and plentiful there was a buffet and it seemed that you could order items from the room service menu.
No fault found with this very well appointed hotel, will come back in the summer with spouse to have a couple of days golfing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 February 2012
Dear MAT900XLT
Many thanks for taking the time to gives us your positive feedback. It seems that you were able to enjoy many areas of our hotel and resort facilities. Most appreciated is your mention of the attentive nature of a team member who assisted you on arrival in the snow. Knowing the guys at the front, I am surprised that they didn’t try to shut of the snowfall to make you more comfortable. They are all about Great British Hospitality.
Please return to us and enjoy the entirety of the estate, whether walking the award winning gardens or playing our championship golf course. Perhaps our Sunday Driver golf package which may interest you when you return. We hope to see you again soon.
Kind Regards,
James
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC