I made a phone booking for this hotel but when we turned up they didn't have a record of our booking and had no rooms available for us. The lady at the desk was EXTREMELY unhelpful, especially considering we had booked for a wedding which was just about to start, and had a small baby with us and no other options. She offered us a suite for about $400 per night - if she had given us a discount we might have stayed there, but considering it was their error she made no attempt to apologise or be helpful at all and we were very angry.

We stayed for one night in a standard 'Spa Room', booked direct at $195.00 per night.
There is not much choice when it comes to accommodation in the Swan Valley and compared to the only other ‘resort’ up the road was quite reasonably priced. However, over priced for the standard of room we got.
The room was quite small, overlooked the car park and had a tiny bathroom with a spa in the corner, which fits 2 people at a squeeze. The bathroom and spa looked like it needed a good scrub with Jif. Décor in the room was dated with cork tiles on the floor with curtains and netting, not very modern and the room didn't have a very nice feel. Although the curtains were full block out, light came streaming in from the top and sides of the curtains in the morning. Chairs and cushions could have done with a clean. There was a very small flat screen TV up on a stand, which only had standard TV channels (no foxtel or movies). There was a mini bar and the usual tea and coffee making facilities. Surprised to find a microwave and toaster, which would be quite handy. The ironing board needed to be thrown down the tip and I am so glad that I took my own iron! There was an in room safe.
Smokers were congregated in the carpark, drinking and playing loud music which we could hear from our room.
There is a sign on the spa stating that spas cannot be used after 11pm. People in the room behind us decided to have a spa at midnight, the walls are paper thin and it was very loud and we couldn’t sleep. We called reception three times to sort it out, but nothing was done.
There is a brewery and restaurant on site, we didn’t dine there because when we walked in were told that they were very under staffed and there could be a long wait for food!
Supa golf is also on site, it looked good but we didn’t have time to use it. The pool area looked quite nice and the gardens around the resort are lovely. The resort is in a really nice location and close to lots of wineries etc. The area was very picturesque as all the jacaranda trees were in full bloom.
Next time I stay up that way, will probably find and book a B&B.

This place is awful. We booked two rooms for the KD Lang concert. When we got back to our rooms post concert, our room smelled strongly of sewage and we had to call someone who proceeded to pour scented cleaner down the trap in the floor of the bathroom. The place was fully booked with no other rooms available. It was so bad I had to go sleep with my sister in-law in her room while my poor husband endured the smell with all windows and door open all night. A huge argument ensued with the Filipino manager as they still wanted to charge us for the room because my husband slept in the bed! She was rude and was swearing at us. The place is a health hazard...... DON'T EVER GO HERE!

Very poor. Reception was closed all the time. Pool area over grown and pool not cleaned. Run on a cheap budget. For example the intercom system covered in cob webs and ants. Had a great meal at Mash on same site and restaurant looked nice.