I had never stayed at an NH before this trip, but I was pleasantly surprised. I see complaints here regarding the location but for me it was ideal - right near where I needed to be. The hotel is very modern, great lobby, spacious rooms, nice bathrooms. The sample toiletries in the bathroom were fun: bright green and orange and smelled great. The staff were fine - they left neither a positive nor a negative impression on me. Breakfast was fantastic. I will certainly be staying here and at other NH's in the future.

This hotel is very far from the city centre of Berlin.

The beds are awful and the breakfast is far overpriced. We stayed here for 5 days but they did not refresh shampoo and shower gel one time. You have to throw your towels out of the room before you get new ones.The staff in the restaurant and bar however is very friendly.

The sauna is being renovated , but unbelievably its is open?

Imagine a sauna with broken up floors and smelling like a toilet. You get the idea.

Booking.com said that they have pay tv/ movie channel/.
They dont.

Nightstaff was excellent. Very warm and friendly.
Staff during the day were like prison guards. Very disrespectfull and arrogant. Would never stay here again as there is much choice with better service and less lying on their booking site.

Very isolated, in its own parkland by the river bank. Surrounded by trees, nearest road 150 metres away.
Modern, but neo-traditional outside. Rooms comfortable, well air-conditioned, well equipped [though we had the same trouble with room entry-card keys as reported elsewhere].
Service somewhat hit-&-miss; some good; some less so. We had trouble getting a credit card accepted on check-out.
Food very adequate, without being outstanding.
Price reasonable, for the quality.
All in all, a good place for a quiet night's sleep before a busy business day.