We went to these apartments as a family group staying in four apartments. The one bedroom apartments were fine, perfectly acceptable for how much they cost. The majority of the renovations had been completed, so the apartment was neat and tidy, kept very clean by the efficient cleaning team. We had maid service six days out of seven and clean towels every day. We did not intend to cook much but the kitchenette was well equipped if we had wanted to. Any problems or queries we had were dealt with quickly and politely by the reception staff. Our fridge worked perfectly well and was not dirty. I never saw a single cockroach in my ground floor apartment although I did see them out and about in Los Cristianos. I never used my washing machine but one of my friends kindly did our washing in hers and nothing was ruined-it worked fine. There were three swimming pools at this complex and we spent most of our time at the pool furthest back. It was well maintained-there was a lifeguard from 9am till
about 6pm- and despite being such a large group we always managed to get sunbeds. We upgraded to all inclusive and felt we had great value for money. The breakfast and lunch were perfectly acceptable, at breakfast always plenty of choice including hot cooked food(bacon, fried egg, scrambled egg , sausages,beans) as wel as cold meats,pastries, fruit etc. Lunch had soup, cold salad buffet, choice of at least 2 hot dishes, dessert was ice cream or fresh fruit. We nearly always ate out at night but I looked at the evening choice several times and it was different and more extensive choices than at lunch time. We did enjoy the evening gala meal which was a barbecue and great entertainment. We had a great time at it. There was an entertainments officer who had various activities on offer. The only child in the group aged 7 enjoyed the activities. The entertainment officer Anna was enthusiastic and was always trying her hardest to get us to join in. Well tried Anna. The majority of the waiting staff were friendly and efficient and gave us the same service as all inclusive as they did other clients. All in all we had a perfectly pleasant week here despite what previous reviewers had written. I kept wondering if I had been in the same place. The two negative points I have are that there is no air conditioning in the apartments-no problem in November -but could be too hot in summer months and the apartments cover a large area and have lots and lots of steps which could be a problem for the less agile.

We spent 2 weeks here in august a first family holiday abroad.Having missed a whole night sleep before arriving we were then dissapointed when we opened our apartment door.It was really run down and in desperate need of an overall makeover.The fridge was not working properly and very smelly.The washing machine did not spin properly so had to wring the clothes out outside.Lighting very dull and could hardly see in bathroom even with lights on.The rooms were very hoy and was difficult to sleep at night as no air con or fans installed.Our toaster was completely melted all along the top.The best part about apartment was the outside space with table and chairs.After a couple of days workman began working above us from early in the morning.Banging walls,taking windows and doors out and general noise of builders at work.There was no advance warning of this on the internet or when you check in. Whilst it is obvious they are modernising some notice would have been nice when booking.Half the apartments were empy where they had been gutted for refurbishment.The nightly entertainment was appalling.Whilst we have 3 kids ourselves we did not wish to hear kids on karaoke during the night.The bar shut at 11-11.30pm and was very expensive for drinks.We didnt dare to eat there and felt sorry for people that were all inclusive.One of the pools which happened to be a kids pool was closed,the pool we used only opened until 6pm.The mini golf was more like a mini jungle.we played table tennis which you had to pay for use of bats and ball but when we got them the bats were falling to pices and the rubber was hanging of or missing.We purchased our own bats and ball in a local shop for3 euro 95 and used them.Lucky for us this place did not ruin our holiday as we travelled out everyday to see things and different places.However if the place had been nicer and had entertainment in the nights we would have spent more time there.We never complained but probably should have.At least 2 familys that we know of complained and demanded to move elsewhere and they were.Their thompson rep said that she was embarrassed to drop them there.Tenerife is a lovely place and we did enjoy our holiday but the apartments were a let down.

Just got back, and it's still a building site. our 7am wake up call could of been anything from drills, loud banging, windows being ripped out, trees being cut down workmen shouting the list goes on. The main pool in all photos i've seen advertised is now an out of bounds area, apart from the room above it (our family room) all the other rooms around the pool are derelict with no windows or doors, what a view NOT. The pool that is in use, is only open till 6.00pm if your lucky. This pool is not fit for humans, there were nails poking out the sides, the water was dirty, the tiles were gone in some places if not gone lose in others, the bins were over loaded and smelt very bad in the heat, the rooms were VERY hot the windows didn't lock and there were no safes or fans in any of the rooms, people were being robbed as the securty was very poor. in our room the fridge didn't work, the lights worked when they wanted the cold tap was hot and the hot tap was cold, not good when the kids want to use them, the washing machine melts your clothes on a cool wash, the smoke alarm is just for show, the rooms are very old just like all it's contents the list goes on and on. the complex is a buliding site and the things that wasn't under construction badly need it, the mini golf is so run down the cockroches have set up home there, the football pitch is a cage of very dirty sand? these works are not going to be finished anytime soon, if you have booked this place change it now i would rather of spent 2 weeks in Afganistan with the kids.

As the pictures on the internet show, it looks nothing like what it actually looks like now, its older now. It needs a definite makeover. The pools were a bit old, the tiles on the bottom of the pool were loose and was sharp on your feet. One of the pools is shut, which is a let down as it looked the nicest out of all of them. The appartments were absolutely boiling, it was like a sauna, there was no air-conditioning, even if you opened a window it wouldnt help. The doors and windows were old. The kitchen was basic, we didnt really use any of the appliances as we ate out most nights, we wouldnt cook in them anyway. The toaster was falling to pieces. The washing machine would make loud noises when in use. The wardrobes were dusty and had a funny smell. I would not stay here again!