If you want a hotel that is really off the beaten track then this may be the place for you but, read the following first.

The hotel is not situated in the town of Arona but is halfway up the old Donkey Track from Arona to Escalona. The track, which is not marked on most maps, is an extremely steep (25%) and narrow vertiginous ‘road’ that needs considerable care if it is to be driven safely. Unfortunately the website for the hotel does not make this at all clear along with a considerable number of other things:-

They appear to advertise that they organise walks direct from the hotel along with numerous other outdoor activities. They also imply that they have a holistic and massage centre on site. This is not the case as everything bar none involves a car journey of at least 10km or more. There is also nowhere to eat in the evening that does not also involve a car journey, although both the restaurants in Escalona (2km uphill) are good value. The hotel also appears to advertise that there is a reading lounge and library as well as a dining room for breakfast – this again is incorrect they are all one and the same room. The barbeque is just a hole in the wall. The library consists of about four books all in German, which is not surprising as the hotel is really run by Germans for Germans. The owners do not supply any instructions in English and they are not even onsite in the evenings. This means that there is no way of contacting anyone should an emergency arise.

Because of the inaccuracies in the website and in particular the steep access route we decided to cancel our fourteen day booking after only three days and gave the hotel three days notice to this effect. However, we were still forced to pay a cancellation fee, which because of the misleading information supplied on the website we feel was totally out of order.

By the way the roof leaks in Room 3 when it rains and that room was invaded by millipedes every night. - You have been warned.