We booked the holiday as a last minute bargain - as soon as we got there we were greeted in the reception by other guests moaning about different things. We had to wait about an hour for our room to be ready. On the whole i cannot really complain about the room it was clean ,we had a visit by the odd ant but no cockroaches thankfully. We soon found out that this was the last week of it being open hence the lack of services. The childrens club was closed as was one of the pools. The pool on the whole was clean. The chef did his best with the available food he had, and although repetitive was edible. The grounds were beautiful with lovely greenery and with a bit of TLC i am sure the complex could be a lovely place. Yes it was a walk to get anywhere but you knew that before you arrived. The taxis were very cheap and would take you where ever you wanted to go. We made the most of it and had a fantastic week with beautiful sunshine and not a cloud in the sky. I think some guests were over dramatic but that's their choice maybe if i had paid more i might have had more to moan about but i always believe a holiday is what you make it.

what a dump chips chips chips or even chips cold chips at that exelent service as you serve yourself cats ducks cocroaches ants bedding changed twice in ten days take your hiking boots miles from anywhere two pools when we arived but one got boarded over. room not ready all the local wildlife making a mess all round the bungalows what a nightmere never again oh only one of the staff pleasent the man with the glasses and floppy shoes at the pool bar hue i think they called him .

Worse holiday location ever! This hotel is being handed over to the government (into receivership) LOW COST HOLIDAYS RIP YOU OFF!! No Cleaning, No Towels, no glasses no drink, no toilet rolls, no bar service in 'shack' of a bar. Whatever you do dont go!! The staff had not been paid for months the food was terrible as the cateres were not being paid so therefore no choice. Pool freezing and overall would not wish to stay here ever again. The place looks lovely in the write up but these photos are circa 1980's!!!

this takes all inclusive to a new dimension. Not only do you have to set your own table breakfast, lunch or dinner you have to clear it too. The food was dreadful, very repetitive and never warm. No bread or butter and we were advised that we were lucky to get any food or drink as the parent company had gone bust. Bar consisted of a tray with a selection of a few bottles you just helped yourself, customers were expected to change the beer barrel too. No entertainment, pool freezing but was cleaned daily. Good 45min walk to beach or Playa del Ingles. On a positive note, the grounds are clean, the terrace spacious with two sun loungers and table & chairs. Accomodation internally is tired and tatty, sofa cushions ripped, cracked tiles in bathroom, slot TV with two english channels. We had no evidence of roaches so that was a bonus. Taxi rank outside the complex. No sauna etc and one pool closed. Mini market is ok, basic supplies only guy is really nice.
Had originally wanted a different hotel and got 'conned' into this one, now looking for my money back. Definetly did not get what I paid for, and that wasnt much.