Fantastic hotel with truly five star service and facilities.Rooms have minibar, tea/coffee, 99 tv stations including sky sports 1, very comfortable beds, carpeted, bathroom with shower, digital scales, bathrobes, slippers etc.
My balcony overlooked the pool, some palm trees and the sea! The staff are truly wonderful, anticipating guests needs and if you need anything, just ask and they will sort it.
Breakfast served 8am to 11am is huge, croissants from the hotels own bakery, melon and various other fresh fruits as well as a chef to prepare omlettes, pancakes, eggs, bacon etc. Room service is available till 9.30pm and the hotel is located virtually on the beach.
There are two pools, two saunas, tennis courts, yoga etc.The sunbeds are the best I have ever seen and are looked after by the pool attendants who will arrange cushions and towels for you.
African Bar by the pool does great lunchtime snacks and although I didn't use the restaurants, the fillet steak from room service was perfect.Although an expensive hotel to book, well worth the money, especially with drinks and food being reasonably priced .

We have just returned from Christmas and are already planning to return. Excellent customer service offered by all well trained and very friendly staff- brilliant selection of food even on half board- vista of the dunes,sea and mountains are breath taking. Predominantly geared towards adults with a great range of pool areas and activities. Try The Orangery restaurant as a treat- WOW factor food!!! Take a taxi to Puerto RICO and then a sea taxi Mogan, delightful trip to a beautiful small resort. This was a real eye opener as the quality of service, location and amenities were exceptionally high.

The Palm Beach hotel is a nice one. The service is perfect. The breakfast is perfect as well. Sure we are talking about an 5 star hotel. The dinner and the barbeque (every 2 or three nights) is delicious as well. The second pool is very beautiful and sourounded by palms etc. BUT: They the Palm Beach was the first desist hotel at Gran Canaria. And yes that's true. In 2011 I am expecting something different of a design hotel. Room very small, almost no design. Pricing about €130-200 per night and person. Dinner €51 (!) per person. Ok it's a 5* hotel, but still located in spain. In some areas there is design, but do not expect s.th. like East Hotel in Hamburg or Side Hotel. Summary: perfect service, location top, pricing much to high, no wow-effect about the design 

The hotel has beautiful trendy decor and is well located to walk along the front. There are bigger shops the further you go and also some nice looking restaurants on the sea front.

The hotel has several pools although one was being refurbished when we were there. I used the spa and had an expensive but very high standard of pedicure.

The restaurant food is good although every second night is a table d'hote - you sit outside to eat and there is some live music usually v chilled. The trees have lights in and you can sit having drinks after your meal enjoying the warm evening.

We also had lunch in the hotel most days as the service was great as was the gazpacho.

We had to move rooms as we were above the nightclub area (central part of hotel) and only one floor up but we were moved no problem. Also because the flight was delayed there was a cold meal left for us in our room which was really welcome.