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Hotel Dunas Suites and Villas Resort – reviews, photos

4.0 of 5
Avda. Sunair s/n, 35100 Maspalomas, Gran Canaria, Spain
Hotel amenities
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10% off room rate
Hotel Dunas Suites and Villas Resort
Ranked #19 of 69 hotels in Maspalomas
4.0 of 5 stars 485 Reviews
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485 reviews from our community

What travellers say about this hotel
  • Animation Team(11)
  • Very good(9)
  • Evening entertainment(7)
  • Mini disco(6)
  • Not much(4)
  • Main pool(4)
  • Air conditioning(3)
Traveller rating
    147
    202
    71
    42
    23
Only show reviews for Family (235) | Couples (110) | Business (2)
Date Rating
Mayo
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Lovely”
4 of 5 stars Reviewed 30 January 2012
3
people found this review helpful

Four of us stayed here at the beginning of January.Accomodation was lovely if not a bit dark, we were in rooms in the number 600's so did not really get any sun only in the middle of the day Staff excellent, animation team second to none, very enjoyable watching animation team. Pools fab, sun loungers very close together. Breakfast was excellent, everything you could ask for. Would return but would ask for a room on the same level as reception.

Room Tip: Ask for a room on the same level as reception and you will get a lot more sun.
See more room tips
  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by AlannahMayo for Maspalomas
Ask AlannahMayo about Hotel Dunas Suites and Villas Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunas Hotels, Manager at Hotel Dunas Suites and Villas Resort, responded to this review
9 February 2012
Dear Alannah,

Thank you so much for your nice review about our hotel. We are very glad that you spent such a great time with us.

We would like to welcome you soon again.

Kind regards,

The Management
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London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“"Above expectations"”
5 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

We had four nights at the Dunas just last week, January 2012 and had a fab time.
Upon arrival to the day we left, all the staff were very pleasant, helpful and friendly.
Accomodation was very comfortable, with a large bathroom. Very clean.
We had only booked breakfast, which was amazing there was so much to choose from and was delicious.
We would definately go back, have already looked at flights to go again in march, (fingers crossed).....

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask InDi0066 about Hotel Dunas Suites and Villas Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunas Hotels, Manager at Hotel Dunas Suites and Villas Resort, responded to this review
9 February 2012
Dear “Indii 0066”,

We are pleased that you spent such a good time with us.
We forward your praise to our staff. It will be a motivation to go on doing their best to fulfill the wishes of our clients.

We look forward to welcoming you back again in the very near future.

Kind regards,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockport, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Nice hotel - shame about all the children”
4 of 5 stars Reviewed 30 January 2012

Don't go to this hotel if you want a quiet break without children. We booked our stay for immediately after the Christmas holidays thinking it would be relatively quiet but no such luck. Some parents seem to think it's acceptable behaviour to let their children run wild in the bar and entertainment area ALL evening - even when the 'adult' entertainment is on.

Having said that, that was the only real downside for us. The staff were all lovely - helpful and friendly and very hard working. The food was plentiful and varied - our only critisism would be that some of it could have been served hotter. The entertainment was generally better than expected (excepting for the children trying their best to spoil it and all the audience participation events) . We were delighted with our little bungalow though. It was spacious and very comfortable. The only improvement we could think of to improve these would be a better choice of tv channels for English customers. We were limited to new channels only and we would have enjoyed a couple of quiet evenings in had we been able to get some tv we could understand. Everywhere was spotlessly clean too - you felt as though the staff took a pride in the place and the grounds were immaculate. The pools looked prety good but as non-swimmers we can't comment further.

All in all we had a lovely holiday but it's doubtful we'll return unless there was an adults only area where you could escape from the children.

Room Tip: Ask for a room away from the pool bar area if you want peace and quiet
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 115clairbear about Hotel Dunas Suites and Villas Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunas Hotels, Manager at Hotel Dunas Suites and Villas Resort, responded to this review
13 February 2012
Dear “115clairbear”,

Thank you for taking the time to review your holiday in our hotel. We are very sorry to hear that you could not enjoy your holiday as much as you expected due to the children. We would like to advise you that the hotel provides one quiet pool area. Furthermore we also have a very quiet hotel at the beach, the Dunas Don Gregory, which perhaps is the right hotel for you.

We are very happy that you, like most of our guests, complimented our staff, the food we had on offer and the cleanliness of our hotel. Furthermore we will also forward your positive comments about our animation team to our colleagues to let them know how well they did.

We look forward to welcoming you back soon.

Best regards,

The Management
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Dublin, Ireland
Contributor
19 reviews 19 reviews
Reviews in 11 cities Reviews in 11 cities
51 helpful votes 51 helpful votes
“Brilliant holiday, lovely location”
4 of 5 stars Reviewed 28 January 2012

Myself and my boyfriend are just back from 9 nights in Hotel Dunas. We had one of the villas for the duration of our stay and we really loved it. We were right at the end of the resort, far away from the main pool and the restaurant/entertainment areas which suited us perfectly. We stayed on a B & B basis, the breakfasts were really great, lots of choice, everything we ate was fresh and tasty.

We lay by the back pool most days, lovely and quiet and no problems getting a lounger as we were up early enough, had lunch in our villa and then would walk to the beach area for dinner (10 mins, people saying more must be slow walkers!). We loved the location, it was just right for us, even with the crooning every night from the restaurant next door, it was always finished by 10.30pm. Speaking of that restaurant, AVOID, the staff were rude and the food well below average. The food at the pool bar in Hotel Dunas was nice enough, nothing too fancy but did the job for us on a couple of lazy days when we didn't feel like making our own lunch. I can't comment on the dinners as we went out every evening.

Our villa was very comfortable and clean, all the previous talk of cockroaches definitely didn't apply to us, we didn't see any apart from a very dead one on our last day, outside! We found the accommodation rates to be very reasonable for what we got. I found all the staff members, including reception staff, to be friendly, efficient and helpful. Special mention to the wait staff during breakfast and in the pool bar, they were all really lovely.

There is a bus-stop right outside the hotel, the local buses are regular and a very good service, we took a trip to Puerto Mogan, well worth a visit even though the clifftop roads were a little terrifying! We also went in to Playa Del Ingles for dinner one night, had a nice meal in Mamma Mia in the Yumbo Centre. Definitely worth a visit.

I would have absolutely no hesitation in recommending Hotel Dunas to friends and family and we will be back!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask beccafly81 about Hotel Dunas Suites and Villas Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunas Hotels, Manager at Hotel Dunas Suites and Villas Resort, responded to this review
16 February 2012
Dear “beccafly81”,

Thank you so much for your nice review about our hotel.

We are pleased that you spent such a great time in Gran Canaria and with us. We are happy that you enjoyed the bungalow of your desire, the food we had on offer and the service.

We forward your praise to our staff. It will be a motivation to go on doing their best to fulfill the wishes of our clients.

We look forward to welcoming you back again in the near future.

Kind regards,

The management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
snodland
1 review
5 helpful votes 5 helpful votes
“Absolutely wonderful”
5 of 5 stars Reviewed 23 January 2012
5
people found this review helpful

My boyfriend and myself have just returned from 1 week in Dunas Suites. Firstly the apartment was very spacious, 2 single beds in a very large bedroom, roomy bathroom and a nice lounge with fridge in it. We were half board, food was lovely and varied, could of been a little warmer but on the whole lovely. Staff throughout the complex were so friendly, couldnt do enough for you. The pool was clean and staff around the pool area were always checking it and cleaning it where necessary. A nice 15 minute walk to Maspolomas Beach, lovely sandy beach with beautiful dunes. Sea was very cold but it was january after all, weather was very nice 20 ish but did get windy on the beach but still came back with a nice tan. Market on weds and sat good bargains especially bartering. If i had to come up with any negative points about this holiday they would be very minor, ie. only sky news and cnn channels in english and no kettle in the room. Entertainment was going on although we didnt go to any of the shows, there was always something going on each nite and during the day around the pool. Rooms were cleaned exceptionally well and llinen changed regularly, also nice to have a little table and chairs outside the apartment, i strongly recommend this hotel especially after reading some bad reviews, cockroaches everywhere, didnt see one the whole holiday.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jenny a about Hotel Dunas Suites and Villas Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunas Hotels, Manager at Hotel Dunas Suites and Villas Resort, responded to this review
9 February 2012
Dear Jenny A.,

We are glad to hear about the very good and positive experiences you had during your stay at the Dunas Suites&Villas.

It is nice to hear that you liked our rooms, services and the variety of our buffet. We thank you a lot for the annotation concerning the temperature of our food. It is always good for us to know about things like that to improve our services.

Our staff will be very happy to hear that they did their job very great.

We hope to welcome you again.

The management
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Additional Information about Hotel Dunas Suites and Villas Resort

  • Dunas Suite Hotel
  • Dunas Suite Hotel Maspalomas
  • Hotel Dunas
  • Dunas Hotel
Address: Avda. Sunair s/n, 35100 Maspalomas, Gran Canaria, Spain
Price range (per night):* INR4,891 - 12,617

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