I stayed in this hotel with my partner and 4 year old daughter. The trip was to go to Santaworld. The hotel were good for information by email before the trip. The hotel is about 20-30 mins drive from santaworld.
Although I booked a taxi, this didnt arrive to collect me from the station. I phoned a number of times and waited in total 45 mins in the snow. In the end I contacted the hotel and they telephoned the hotel company for me. The hotel said the taxi company didnt understand english , which is why they didnt pick me up. So I would advise you make all booking through the hotel. They arranged my taxi to santaworld which was 300 sek each way.
The hotel is basic but clean. The hotel rooms are similar to a travel lodge. I paid 2740 sek for 2 nights with breakfast and evening meal for 2 adults and 1 child. We had a put up bed in the room even though I had requested a family room. But the bed was comfortable enough.
The staff at the hotel are really nice and everything is clean.
I was shocked by the evening meal. It is a buffet style. After travelling for 12 hours, we went to the hotel restaurant and was told to help ourselves to food. They was 1 tray which was fish lasagne and a loaf of bread. That was it. I was so disappointed. From the website it looks like they have a fully functional website. However it is just a room with dining furniture. My daughter wouldnt eat anything and me and my partner could only eat the bread. What I didnt appreciate was that swedish people have their main meal in the daytime.
We had a lovly sleep in our room and there was no noise.
Breakfast was amazing. So much choice. There was about 50 things to choose from.
After a day in santaworld, we returned to the hotel. We went again for our evening meal. We were told again to help ourselves. It was soup and bread. Again I was shocked for that to be considered an evenings meal. There was no desert and no other choice. My daughter wouldnt eat anything again so we asked the waiter to cook her some white breadrolls and he was more than happy to do this for us. The soup was lovly and we had 3 bowls as we were starving.
The staff at the hotel run the reception, kitchen and bar, so they are very busy but will help you.
I have stayed at the best western in the same town before 9 years ago. I did think this hotel was much better and they had a nice restaurant. However after reading other reviews I decided not to return there. They also wanted 4500 sek, for 2 nights, so too expensive for us.
I would recommend this hotel for the service, and value compared to the best western. If they could improve the evening meal I would give this a much higher rating.
