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Hotel Florida – reviews, photos

3.0 of 5
Av De La Palma, 12, 17320 Tossa de Mar, Spain
Hotel amenities
Hotel Florida
Ranked #6 of 41 hotels in Tossa de Mar
4.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    9
    15
    3
    0
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Date Rating
Hertfordshire
1 review
2 helpful votes 2 helpful votes
“I can't thank them enough...wonderful family run hotel”
5 of 5 stars Reviewed 23 August 2011
2
people found this review helpful

Stayed at the Hotel Florida for four days last September having arrived to surprise my elderly parents who were already staying there on their holiday. Unfortunately my Mother broke her foot two days after I arrived and this meant they had to cut their holiday short. Due to other physical problems she couldn't use crutches and was unable to move around unless she was on her hands and knees and as my Father suffers from Alzheimers it was impossible for her to care for him for another week away on their own. We had two frantic days of hospital visits and and then had to get permission from another medical centre for her to be able to fly home with me. A horribly stressful couple of days but the hotel staff couldn't have been more helpful. They brought crutches in from home for Mum to try and as she was so immobile they arranged for meals to be delivered to their room. They also allowed me to use their office and phone for the many fruitless phone calls made to the travel insurance company and various airlines in order to arrange alternative flights home. Amazingly when they saw how difficult the situation was and realised that my parents would have to leave early they immediately offered a complete refund for the second week of their holiday without even being asked.
It is a family run hotel and every one of the staff went well beyond the call of duty to help us in a very difficult situation. It is a lovely hotel, very close to the beach and all local shopping and restaurants etc but what makes it really special is the family that run it. Nothing is too much trouble and I will never forget how much they helped at a time when the so-called helplines available to us were totally useless. Lovely, lovely people.

Room Tip: Comfortable rooms with balconies, great breakfast and sun terrace. Great location. Fantastic staff.
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  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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surrey uk
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
“Stay here and enjoy good hospitality”
5 of 5 stars Reviewed 12 August 2011

This was our third visit to Hotel Florida and we were greeted like old friends. All of the staff are helpful and polite and we were given "the best room in the hotel". It was a large, corner room on the third floor with a wraparound balcony.
Everywhere was spotlessly clean and there is a small fridge in the room. The A/C worked well.
We have no complaints about anything but would have enjoyed just one English language TV programme!
Breakfast was included in the price and there is a very good choice of the usual items.
Most of the guests were European but we didn't hear any other people speaking Engish! It's a quiet hotel but within very easy reach of the shops and the beach.
There is a small spa area on the roof but we didn't use it this trip.
I'm sure we'll be staying here again and I advise you to check it out too!

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tonsberg, Norway
Senior Contributor
35 reviews 35 reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
“Very friendly familiy run hotel”
4 of 5 stars Reviewed 29 July 2011

We stayed for 5 nights from 6. july 2010. We had a tripple room just over the reseption. The room was clean and spaciuos. The aircon was not in good shape. The breakfast was delicious with free Nespresso coffee. The staff and the owner was very friendly and gave very good service. The hotel have a carpark in the backyard. Just a few hotel in Tossa have this facility. The hotel have also spa facilitis at the roof. Tossa it self is a very charming place. We will stay at this hotel if we travel to Tossa again.

  • Stayed August 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hull
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Very good family run hotel”
5 of 5 stars Reviewed 21 June 2011
1
person found this review helpful

We used this hotel as a base to revisit the costa brava, the hotel is a gem for a 3*. All the staff from cleaners,reception,breakfast waitress/waiter were very polite, helpfull. The owner made us welcome on arrival, the owners daughter was very good with advice,re parking @ the hotel. Breakfast was always with quaility produce,maybe not a hotel for young ones 18/25 year olds but for quality & value at least 3*+. We used the hot tubs on the roof & sunbathed up there.The hotel is very handy for the beach or main area. when we stayed it was a spanish bank holiday, the hotel was full but NOT noisy, The Lady on reception during a day was very knowledgeable, helpfull. We would stay here again & hope to do so again

Room Tip: stay on the garage side [very quiet]
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  • Stayed June 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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cork
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Excellent family run hotel”
5 of 5 stars Reviewed 30 July 2010
1
person found this review helpful

Stayed in the hotel for 2 nights and really enjoyed our stay. The rooms were spacious and bright and the airconditioning was an added bonus. Breakfast was included in the price and there was a wide variety of fruit, breads etc. The location of the hotel was perfect. It was 2 mins walk from the beach and about the same from the main street. Overall we had a perfect stay and would highly recommend the hotel to other travellers.

  • Stayed July 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Florida

Av De La Palma, 12, 17320 Tossa de Mar, Spain
Price range (per night):* INR4,113 - 9,615

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