This hotel is ideal for couples and young families. Don't go here if you have lots of teenagers who need occupying. The pool is quite small, but lovely to relax by. My daughter and I managed to get in our daily swimming lengths, as there were lots of quiet periods. The staff were very friendly and nothing was too much trouble. Clean towels every day and the food was good, with lots of choice. Evening entertainment was provided some days, but not very exciting. Close to the beach, but far enough away to avoid the noise of the town. Three good beaches - two small, one large - waves as well. Really good value for money. The best 3 star we have stayed at - I would recommend it.
Room Tip: Ask for a sea view - numbers 326, 327 were excellent.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 August 2011
Dear guest,
We are very glad to thank you for the time it took you to write these comments. As our goal is to keep improving our services, for us is very important the feedback from our customers and so be able to get continuous improvement.
As we want to know the needs and dislikes of our customers, we are doing a continuous, comprehensive monitoring of feedback from them, both in establishment and on-line.
In the Neptuno Hotel in Tossa de Mar and also in the rest of the GHT Hotels, a high rate of customers repeat every year and this fills us with pride, but we are not satisfied and we strive every day, so our guests can get with us a great vacation.
Again, thanks for your kind remarks. Also say that we take note about things are not of your complete satisfaction and look forward to see you soon at one of our hotels strategically located along the Costa de Barcelona-Maresme and in the Costa Brava.
Josep Gibert
Commercial Manager
GHT Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC