we were a delegation of six looking for a hotel to stay in during the CW23, for various reasons the hotels in Olso's city center were already fully booked so we were put into the Thon Hotel.
The good things first:
+) it is conveniently close to the Lillestrom train station, a direct train goes every 20 min or so and will take you to Oslo S in 11min for 60NOK (approx 10 USD) one way (tip: by your tickets at the various ticket machines, some trains run without conductor and then the penalties are fierce, also on the train your will have to pay 20NOK premium).
+) there's a steakhouse and an Indian restaurant just 50m away from the hotel if you don't like the hotel's food
Now to the rest:
-) my room was a double bed room, meaning they had put 2x 70cm beds next to each other.. the cover looked like it had been washed a million times already and had a nice big cut in the middle.. the linens for the duvet were at least 50cm too long - why would one do that?
-) Wallpaper looked a bit bloated from what I suspect water damage but no visible mold anywhere.
-) No safe box in the room - hate that, would love to store documents and expensive hardware during the day..
-) The smoking room smelled like it had been smoking itself.. obviously the A/C did not handle the smoke nor did they apply any air freshener when cleaning.. gross.
-) my colleague arrived later and despite having a confirmed booking was asked to wait around midnight after check-in because the only room available had a water piping problem which required fixing..
-) one of the evening we arrived at 10:15pm and were hoping for a quick dinner at the hotel restaurant - after 15min waiting outside we were informed that the kitchen was closed and we could only get hamburgers.. fine, actually quite a good bite but the waiters, aching to go home, were a disgrace, doing the best to avoid taking any futher orders for drinks. finally we were complimented out of the restaurant.
all in all it wasn't a good stay, not for a hotel that claims to offer 4* service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC