We recommend you do NOT book this hotel. We booked and confirmed 2 rooms for 3 nights, 9 months ago, in Jan.2008, through the hotel's own website; they took the entire fee there and then.

When we arrived, tired after a long 12-hour journey, we discovered our rooms were not available; they had given them to other people, & so they sent us to an Express Holiday Inn (NOT of equivalent standard) over 10 miles away in Reggio nell'Emilia, on the edge of an industrial estate, one side overlooking a motorway and the other a truck scrapyard!

We were given no prior notice, no apology, no offer of compensation of any kind; the staff were unsympathetic and generally unhelpful, with a poor attitude.

They later admitted that around 70% of their internet -booked clients are sent elsewhere(presumably because they make more money that way); we got the distinct impression this was normal practice for them. We met another 8 people the next day who had had exactly the same experience of being booted out of the President.

The Hotel President's behaviour towards us was totally unacceptable. They took our money and did not deliver the goods.

If you do choose to book here, please beware that their confirmation letters may turn out to be worthless.