We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Hotel la Heid des Pairs

Hotel la Heid des Pairs – reviews, photos

Av. Professor-Henrijean 143, Spa 4900, Belgium
Hotel amenities
Hotel la Heid des Pairs
Ranked #4 of 14 hotels in Spa
4.0 of 5 stars 12 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

12 reviews from our community

    Trip type
Traveller rating
    7
    3
    1
    0
    1
Date Rating
Brussels, Belgium
1 review
“La Heid des Pairs - our special place”
5 of 5 stars Reviewed 2 October 2010

We will be to Heid des Pairs next week-end, for the third time in one year and a half. For us, this place - the most beautiful and most romantic ever seen - has a special semnification. In june 2009, we celebrated there the birthday of my wife and it has resulted to be a succesfull surprise from my part. In november 2009, we were to Heid des Pairs after our wedding. Now, it will be the second aniversary of our beggining together. Why is Heid de Pairs so special? Because is a place from another time with all the comfort of our days. Because the owners know to create an intimate atmosphere, with their helpfull and discrete presence. Because the rooms are for spoiling and the peaceful surroundings are for complete relaxation.

  • Stayed November 2009, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Horia_10 about Hotel la Heid des Pairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zwolle, The Netherlands
1 review
“It is a perfect hotel with perfect service of the owners themselves”
5 of 5 stars Reviewed 21 September 2010

It is a hotel complete rebuld as it was in the past with the rooms and beds also.
You will not see such a hotel very soon again.
It is situated very quit.
The service is done by the owners themselves and the do everything to make the stay in the hotel very comfortable and pleasant for the guests.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask matlogco about Hotel la Heid des Pairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruxelles
1 review
“Charming”
4 of 5 stars Reviewed 20 September 2010

It is true that one need to drive to get to the spa but it is only a 5 min lift. However, it is in the countryside, which is also lovely. The rooms are large, the beds are comfortable, and there nothing negative to say about cleanliness.
The house is beautiful, even if in a kind of old-fashion style, which personnaly I liked.

Very nice hotel thanks (among others) to the couple of owners who will do all they can to please their guests. We came there for a week end with 2 friends and a young child and we really appreciated our stay. It was like home.

  • Stayed July 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask manethomas about Hotel la Heid des Pairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
“this is real treatment - how treatments are supposed to be”
4 of 5 stars Reviewed 20 September 2010

Not very often you still encounter such passionate and committed hosts. Definitely not in this price range and such an area. Small scale and pure. Authentic, truely interested in their guests and proud at this venue. Beautiful villa, stunning location, completely quiet, surrounded by hills and forests, with a great garden. In a few words: within a few days we totally managed to get relaxed while being treated in a luxurious way. This was exactly what we had been looking for.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask MariekeV71 about Hotel la Heid des Pairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
1 review
1 helpful vote 1 helpful vote
“Terrible hotel, very disappointing experience, staff needs to be reported for fraud”
1 of 5 stars Reviewed 12 September 2010
1
person found this review helpful

We arrived at the hotel on Saturday, 11 September 2010. First of all, we were very disappointed to find out that the hotel is quite far from the terms in Spa, for the size of this little town. The hotel is old, dirty and rather kitch decorated. The owners have tried to achieve without success a noble look of the house. They have put on the sign mark for the hotel that it is 4 stars, while in reality it is not even 2 stars. Our room was on the 3rd floor, no elevator, and very steep stairs to climb with a 2 years old child. The worst was the staff - unpleasant, rude and not helpful. There is no cleaning staff, no waitresses, no one at the reception - only the two owners of the house work there and do everything themselves in order to save money, but the quality is very poor. The swimming pool was so dirty that we could not even find good chairs to sit around it, let alone to touch the water. We left the hotel very quickly, because we found that it is terrible, while it is full of nice hotels in the center of Spa, and around it. We went to Radisson BLU, where for the same price we found far better quality of service, and they have a direct warm link to the terms and swimming pools with mineral water + clean towels and everything you need for a real spa experience. I do not recommend Hotel la Heid des Pairs to anyone! And don't get trapped by their very well made web-site, and comments that they have written on booking.com by themselves in order to raise their rating.

  • Stayed September 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask ECofficial about Hotel la Heid des Pairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra van Vliet, Eigenaar at Hotel la Heid des Pairs, responded to this review
19 September 2010
Hello,
Normally we don't give a reaction to the reviews of our guests, because we respect their opinion, but this time I must make an exception.
I (the owner) am not surprised of this review but it needs a little explanation.

My wife caught this lady, who wishes to stay anonymous.., when she was trying to take extra towels from the hall closet to take to the Thermes in Spa. She became furious that we made a remark of her taking something out of our closet without permission.
We did not have the right to make a remark, because she was the guest and we have only a hotel and she works for the EC... So who do we think we are. We told her that she didn't have to stay if she didn't want it. She decided to leave without any payment. That's fine with us, because we don't want money from people who think they may take things from other people without permission.
Now some facts:
We are indeed situated 1,5 km from the centre of Spa. It's indicated very clearly in every description and people love our hotel because of its quiet location.
Our house is old indeed, it dates back to 1834, but well maintained and loved because of it's historic values. (see pictures and reviews booking.com).
Moreover, our hotel has 3 stars, officially approved by the department of tourism.
We only have 2 floors and not 3 as the lady tried to let you believe, and houses of our size have no steep stairs.
The lady knew that her room was on the 2nd floor, because she called 1 day before to ask.
The lady made a reservation for 1 night. We let her check-in at 12 am instead of the normal 3 pm- at no extra costs, we borrowed her a bayphone- at no extra costs, indeed really unhelpful..,
Mrs. EC was very pissed that it was impossible to check out the following day at 4 pm (because the room was already booked for the following night) instead of the normal time, 12 am.
Our outdoor swimming pool was already closed for 2 weeks, it was september..
It's technically and practically impossible for a hotel to write it's own review on Booking.com.
Only guests who have stayed and paid (..) can write a review. They are invited to do so by Booking.com, not by us, otherwise every hotel could write it's own reviews and there would be no bad reviews at all. We earn our 9.1 because we love our job and we do it with a lot of passion.

Kind regards,
Jan-Paul Helwig, owner of Hotel la Heid des Pairs, Spa, Belgium.
(Best reviewed hotel in Spa..Booking.com)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Hotel la Heid des Pairs also viewed

Hotel Spa - Balmoral
4 of 5 stars 57 Reviews
Spa, Wallonia
Show Prices ABS:HotelCheckRates-d272798?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Radisson Blu Palace Hotel, Spa
4 of 5 stars 116 Reviews
Spa, Wallonia
Show Prices ABS:HotelCheckRates-d304909?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
BEST WESTERN Premier Hotel Villa des Fleurs
Show Prices ABS:HotelCheckRates-d612627?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 14 hotels in Spa, ranked by popularity »

Been to Hotel la Heid des Pairs? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel la Heid des Pairs

Av. Professor-Henrijean 143, Spa 4900, Belgium
Price range (per night):* INR7,078 - 8,861

Owners: What's your side of the story?

If you own or manage Hotel la Heid des Pairs, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel la Heid des Pairs
Show the lowest price for this hotel (from our partners)
Show Prices