I bet this was great place at one time...but it's on its way out now..
The views are still gorgeous and the building is still something to savour, but there's a lot lacking.
Billed as a 'get-away-from-it-all' type of place.....that's true .....while you're in it...
It feels isolated...but...the 'burbs' are almost on the doorstep and they are not overly-pretty.
The Hacienda is 5km from the main town and the local restaurants in the surrounding holiday home sprawl were a bit rough on our scale...
The man-made lake and the river walk are pleasant but the isolation seems to attract the young scooter/biker types, road-testing their under-powered and noisy machines (even late at night)....which kind-of destroys the atmosphere.....if the Hacienda really had one!
Arcos itself is great with lovely restaurants, but they are a fair chalk away.
Eating-in the Hacienda was a strange affair...very (deathly) quiet (the staff's shoe-noises being the only distraction) and having to choose what you are going to eat 3 hours before you sit down for the meal was very off-putting. The food was middle-of-the-road and over-priced (E30 per head) and with the 'deal' being '3 courses'...too restrictive and bloating for 'nouvelle cusiners' like us....
Breakfasts are an 'extra' and neither cheap (min E6, max E18!!)nor exciting.
The staff are all pleasant and helpful, but not terribly visible or pro-active...(the bar was never 'manned' and you had to ring bells to make a face appear from the bowels of the place).
Even the owner preferred being busy on other matters to chatting-up the punters.
The pool and garden were, again, lovely, but limited...
....and nobody mention the all-pervading smell of cat-wee....
The staff certainly didn't !!
Very disappointing.
- Hacienda El Santiscal Hotel
