We have been here a few times in the past 6 years. We see really a positive evolution..renovated appartments are really nice and functional. Staff is pro-active and client focused.
We hope this trend can be kept !
Family Swinnen-Moors

This was our first visit to this resort and probably the last .
On arrival we were directed to a very tatty out of date apartment, on complaining ( this is supposed to be 5 star) I was offered an alternative ,which was fine if you are a fan of Ikea.
The whole building needs updating, the bar is closed in the summer but you can sit at the bar in the restaurant if you get there early enough!
On the up side the restaurant staff and food were both good in equal measure and very attentive. The surrounding area is quite lovely and if you are prepared for huge extremes of weather then all well and good.
As this is primarily a ski resort I am sure it would be fine ... my husband and son were in the middle of a sow storm on top of the Dachstein glacier...much to my sons delight.
There is a good mile walk down hill to the town where there are many lovely bars and restaurants.

14 of us headed to the Mountains to ski... 11 were able to ski and 3 of us - not so much! The hotel was great at providing ski-school information before the time (which all turned out to be very useful)... and the 3 family rooms that we booked were more than adequate!

The Apartments (more suitably described than rooms) were well equipped... had comfortable beds and were clean! The mini-kitchen area was sufficient... and we had dinner in the restaurant one evening which was very tasty!

Even though i pulled the short straw with another friend to get the sleepercouch as my *bed*... it was comfortable and i had NO problem falling asleep!

use of the pool and the jacuuzi after a day on the slopes was a definite PLUS!!!!

a definite recommendation based on comfort, quality and the friendliness of the reception staff

Have just spent a very enjoyable week here, arriving home today (18/06/11) and could not fnd fault with anything during our stay. We had a 2-bedroomed unit as we were 2 couples and so each couple had their own bedroom and bathroom. Unit was very clean and had everything we wanted. We tried the restaurant the first night and was very impressed with both the food and the staff that we then ate there every night apart from the Tuesday when the staff had a well-earned day off. We did have a hire car which I think for us was a necessity as we planned to visit lots of places and some a long way away. The reception staff were all very helpful and friendly. I enquired about the internet and was warned that connection was not good and if I tried it and the connection was bad then I could cancel it the next day with no charge. I thought this was very fair. I couldn't get access the majority of the time in our unit but for what I wanted it for, I just sat in the nice comfortable chairs in reception and could connect there. To sum it up, we have all just had a lovely holiday and would love to go back again. Our reservation was via Diamond Resorts and it was also nice not to have to suffer the hard-sell process they inflict on you like they do when we stay in the USA.