We knew the area well having stayed in apartments before so knew a car would be essential. This is a great location as it's easy to get into Vilamoura but good for access to the motorways and main roads to access the Algarve.
When we checked in at 2.30pm, there was only one member of staff on reception and whilst she did her best, there were queues and she was flustered. At other times, however, we found the reception staff to be very good and responsive to our needs. The room was very good. It was spacious and well appointed with a lovely balcony. Cleaning the room was an issue, however. On one occasion, no toiletries were left (including toilet rolls) and on another, our bins were not emptied. It was not until when we complained at this stage that our room vas vacuumed (8 days into our stay). This was disappointing and we did receive an apology from the head of housekeeping, although this was hardly 5 star service.
We stayed bed and breakfast and the food selection was very good. The choice of eating outside overlooking the water and golf course was a good start to the day although the service from the waiters clearing the tables was a bit haphazard with some of a very high standard and others making you feel rushed, leaning over to take crockery just as you were about to finish.
The hotel was busy (although it was the week before the main schools broke up) and on two occasions went we went to the pool, all the loungers were taken up, which was a bit disappointing.
We didn't eat at the hotel as we felt that the food was expensive but this was hardly a problem as there is so much choice in Vilamoura.
There is plenty of car parking at the hotel (not always the case in Vilamoura town), and the tennis and golf facilities are of high standard.
All in all, it was a very enjoyable stay which for the price (we booked direct), could be considered very reasonable.
- Also Known As:
- Pestana Vila Sol Golf Hotel
- Pestana Vila Sol Golf And Resort Hotel
- Pestana Vila Sol Golf Hotel Vilamoura
- Vila Sol Hotel
- Vila Sol Resort
- Vila Sol
- Official Description (provided by the hotel):
- Pestana Vila Sol is located 5 minutes from Vilamoura and a 10 minutes ride to Marina de Vilamoura and the beaches. It has a 27 hole golf course, extensive green areas, fountains and small lakes. ... more less
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