Indeed, some people do like anonymous standard hotelrooms and impersonal staff better. If you really like something else (a hotel with character and really nice staff with personal interest, there is no better place to find than this hotel.
Indeed, rooms are not very big, but how big should your room be? If you do not like fancy and colourfull furniture, go somewhere else. I have never had a hotel with such a nice atmosphere and such nice staff. The breakfast IS fantastic: there are not a lot of hotels serving so much more different kinds of bread, croissants, muffins, crackers, 'beschuiten' + freshley made smoothy, lots of different cheeses, meat and sweets, fresh fruit, juices etc, everything served at your table. Everything served on fatatic plates, colourfull and fantastic coffeepots, egg-cups, etc.
The location is fabulous: at walking distance of the centre, pubs and restaurants, near all touristic highlights. Parking is included and there is free wifi.
I will certainly return to this hotel when I have to stay in the neighbourhood, leaving all the grumpy people the Holiday Inns, Van der Valks, etc.
