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Crowne Plaza Amsterdam Schiphol – reviews, photos

4.0 of 5
Planeetbaan 2, Hoofddorp 2132 HZ, The Netherlands
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Crowne Plaza Amsterdam Schiphol
Crowne Plaza Amsterdam Schiphol
Crowne Plaza Amsterdam Schiphol
Crowne Plaza Amsterdam Schiphol
Crowne Plaza Amsterdam Schiphol
Crowne Plaza Amsterdam Schiphol
Ranked #3 of 8 hotels in Hoofddorp
4.0 of 5 stars 412 Reviews
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412 reviews from our community

What travellers say about this hotel
  • Train station(11)
  • Friendly and helpful(9)
  • Very comfortable(6)
  • Breakfast buffet(5)
  • Airport hotel(5)
  • Club room(5)
  • Business trip(4)
  • Swimming pool(4)
  • Very nice(4)
  • Priority Club(4)
Traveller rating
    123
    161
    65
    41
    22
Only show reviews for Family (39) | Couples (37) | Business (239)
Date Rating
Haifa, Israel
1 review
“Excellent stay”
5 of 5 stars Reviewed 13 February 2012

I stayed at Crowne Plaza Schiphol for four nights between 5 till 6 February 2012. I wrote a few days before my arrival requesting a renovated room on 3rd or 4th floor with runway view. I received a written response within 1 hour promising to do everything to make my stay enjoyable. I arrived weary and spent after Heathrow had gone into melt down following 3 inches of snow. All became good when I was informed at reception that I had been upgraded to a club room. I had a perfect view of the runways as requested and the room was perfect being very large by European standards, spotless, plenty of bathroom amenities and both a nespresso and tea making facilities. There is also an entertainment package [special offer] including internet, music and tens of movies so that if you have leisure time on cold winter days you may be tempted not to leave your room! The breakfast was of great variety and nicely presented although at least on two occasions there was no smoked salmon. I think the shuttle from the airport needs some improvement as on one day the first shuttle only arrived at 16:45 and not 16:15 although the driver said he had been also at 16:15. They tend also to run 5-10 minutes late. Apart from these two grumbles I thoroughly enjoyed my stay and will not want to go elsewhere if in Amsterdam. Michael Cooper, Haifa, Israel

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Michael C about Crowne Plaza Amsterdam Schiphol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review
14 February 2012
Dear sir,

Thank you very much for taking the time to share your nice and enthousiastic comments on TripAdvisor. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.

We have taken your remarks with regards to the smoked salmon and the schedule of the Shuttle bus into account and will give this the necessary attention in the future.

My team and I would welcome the opportunity to be your hosts once more in the future.


With kind regards,

Maurice J. Jansen
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
“Excellent reception”
4 of 5 stars Reviewed 12 February 2012

Rooms are great with very comfortable beds and pillows. Reception is efficient and friendly. Bar is also friendly and prompt. Food quality is high but expensive. Continental breakfast is very good but the American breakfast is poor - the hot food is cold with the scrambled eggs and sausages falling short on quality. Probably the best hotel in Hoofddorp from my experience.

Room Tip: Club rooms are the best
See more room tips
  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nigel P about Crowne Plaza Amsterdam Schiphol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review
13 February 2012
Dear sir,

Thank you very much for your nice comments and compliments about our hotel. We have passed your feedback to our Reception and Bar staff and it was much appreciated.

We have taken your remarks with regards to our American Breakfast into account and will discuss improvements.
For your next visit I would like to inform you about our very attractive priced daily menu which changes on a weekly basis.

We look forward welcoming you again at our hotel.

With kind regards,

Maurice J. Jansen
Area General Manager
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Istanbul, Turkey
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Nice hotel; but very far from the Amsterdam city center”
4 of 5 stars Reviewed 9 February 2012

I stayed 2 nights at Crowne Plaza and can say that it was the best hotel I stayed in my semester trip to Europe. Collecting the key points, I can say that;

+ Positive : The room was very large and spotless. The bed was very comfortable. You can find shampoo and hairdryer in the bathroom even if you forget to bring your own. Free internet access from your room is available. The hotel is close to Amsterdam Schiphol airport.

- Negative : It's far from Amsterdam city center. To get there, you have to walk about 10 minutes to catch the train which costs 9,5 € for return. You'll get off at the fourth station and total trip lasts approximately 25 minutes.
Breakfast hall was big; but the breakfast was very disappointing.

Overall,you'd better stay close to the city center if you want to explore the city. And there might be no train from Hoofddorp to Amsterdam city center in case of bad weather conditions.

  • Stayed February 2012, travelled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ChildrenOfBodom about Crowne Plaza Amsterdam Schiphol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review
12 February 2012
Thank you very much for your valuable feedback with regards to your recent stay in our hotel.

We are very pleased to hear that you experienced our hotel as the best of your Europe trip.

As you comment we are located in the Schiphol area. To visit Amsterdam includes the time and money you have mentioned. On the other side we our happy that we can provide safe parking to all of our clients for a competitive prise.

Finally we have evaluated the breakfast service from the date you have mentioned, in order to improve both service and buffet.

Again I would like to thank you for your feedback and we are looking forward to welcome you again as our guest in the future.

With kind regards,

Maurice J. Jansen
Area General Manager
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Nairobi, Kenya
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Beauty in the Snow”
4 of 5 stars Reviewed 9 February 2012 via mobile

Its all snow outside but Crowne Plaza is beautiful and outstanding.
Was staying on the first floor, which unfortunately doesn't have some basic bath items like face towels and house keeping said it was coz I was in a first floor room! That's not fair.
Despite this the hotel has an exceptional gym and swimming pool.
I absolutely loved the breakfast buffet but minded the fact that they now request you to prepare your own omelette. . I honestly don't know how to prepare one.
Overall, I enjoyed my stay and congratulations on winning the Best Hotel award.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SusanGitonga about Crowne Plaza Amsterdam Schiphol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review
13 February 2012
Dear Madam,

Thank you for your time and effort to write your comments and post them on Tripadvisor. Your feedback is extremely important to us and it is nice to hear that you enjoyed your stay. I have passed your congratulations about our winning the European Culinary Trophy to our F&B team.

We have discussed the missing face towels in your room. They should be a standard basic bathroom item in all our rooms. To prevent this from happening again our Head Housekeeper has also increased the stock level of face towels in the hotel.

With regards to your omelette I am sure one of our employees will be pleased to help you to get inspired and prepare it with you.

We look forward welcoming you again at our hotel.

With kind regards,

Maurice J. Jansen
Area General Manager
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Oslo, Norway
1 review
1 helpful vote 1 helpful vote
“€ 22 for a buffet breakfast? I wish I was joking.”
3 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

The hotel was quite alright. I really have no complaints, and if the breakfast had been included in the room fee, I probably would not be writing this review. However, paying € 22 for an admittedly decent buffet breakfast on top of an accommodation price of € 161 ensures that I will not be staying here again. Neither the breakfast nor the hotel room were so exceptional that I feel I received good value for my money.

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RHH-Oslo about Crowne Plaza Amsterdam Schiphol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review
12 February 2012
Dear guest,

Thank you very much for taking the time to write your comments regarding your stay in our hotel. We really appreciate your sincerity.

We are sorry to hear that you were not satisfied with our breakfast service. We recently have implemented a number of changes in our continuous aim to improve both service and quality of our breakfast. Your comments have been discussed with our Managers as a part of this process.

Thank you again for posting your comments. My team and I would welcome the opportunity to be your hosts once more in the future.

With kind regards,

Maurice J. Jansen
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Crowne Plaza Amsterdam Schiphol

  • Crowne Plaza Hoofddorp
  • Crowne Plaza Hotel Hoofddorp
Address: Planeetbaan 2, Hoofddorp 2132 HZ, The Netherlands
Price range (per night):* INR7,897 - 15,907

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Crowne Plaza Amsterdam Schiphol
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