I was first given a windowless attic room which was unique and interesting but too dark and cave-like for me. The hand-carved beams were warped and cracked reflecting the age of the hotel (about 600 years). I asked for a room with a window and was happily given one on the first floor. It was small but adequate, however, there was a lot of street noise, especially from motor bikes. The room was stuffy and the air conditioning did not function properly, and opening the window was not an option because of the street noise. The staff was very helpful and did the best that they could. The included breakfast was satisfactory but not great. The central square location couldn't be better, and it's only a short walk from the train station.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC