This hotel is a standard business type hotel located in a newly developed area of town neext to the dual-carriageway, a Carrefour Hypermarket, and a Macdonalds Drive Thru. The area both lacks charm or any kind of quality ambiance - hardly what you would describe as a 'hidden gem'. It is a 40 minute walk to centre of Merida, which in 37 degrees (June) was extremely hot. The swimming pool was not open, despite the hotel information advertising it - incredible considering it was 37 degrees outside! The staff were professional corporate style, but disinterested in customers concerns. This may be Ok for a business meeting but for a holiday stay is poor - I really wished we had booked one of the much better located hotels in the centre of the town.

We spent two nights at the Tryp Merida during the theatre festival. How it is classed as four star hotel is baffling. We were told that they had no rooms with double beds-only twin beds put together. There was a smell of damp in the bedroom (3rd floor room 329) and on the second night we came back late to find a huge cockroach in the bathroom. We asked to be moved and were told that we would have to move to two single rooms as there were no doubles left at the rate that we had booked the room. We refused and eventually the night porter told the receptionist to move us to the fourth floor where the "superior" rooms were. Never again.

Modern hotel recommended to people with own car,have a little parking.The distance to central Merida is more or less 40 minutes by foot and in summer can be unbearable.Between two commercial centers,one a carrefour with a McDonald`s and the other bar-oriented and noisy with people and cars.
Big room and bathroom,clean but with a stunning kitsch decor,roman sheets,mirrors all over and with a olympic torch lamp included !Good a/c which is necessary,but water in tub changing hot to cold continuously,was impossible to keep one or another.Check in and out easy and friendly.
Good price through Melia chain hotel website,but without offer I recommended others hotels in citycenter

This is a weird building on an "out-of-town" shopping/dining complex.Well,its nearer the modern Merida but a 20 minute walk from the end of the roman bridge,40 minutes from the old part of the town.And a bit on its own,along with a supermarket and a couple of quiet restaurants low on character.Quiet in october,anyway.
Helpful staff but professional rather than friendly.
Nice room,clean,weird decor.Expensive,I thought.
It was the only hotel in Merida on Tripadvisor with space but looking in town there would appear to be many more reasonable hostels that would have suited us better.
Maybe Merida is a destination for older more affluent travellers?