We booked two rooms for four nights during Jerez Ferria after reviewing their website. The price was very expensive because of peak time. On arrival we soon realized that the website was not indicative of hotel. Both rooms were very dirty. One room had carpet which was badly stained and smelled. All the bedspreads were stained, the walls and curtains were filthy. There was no wifi as advertised and one of the air conditioners didn't work. They did not offer the welcome glass of sherry as advertised and the garden courtyard consisted of a couple of old plastic chairs. To be fair, after I told them I couldn't stay in this type of conditions they did offer to change our rooms and gave me several options. None of the rooms offered provided much difference. We decided not to stay and left immediately. I was charged 1 night for 1 room which cost over $300 Australian dollars. We moved to a four stay hotel nearby which was far less price, clean and had all facilities. We loved Jerez and will definitely return.
- Tierras De Jerez La Frontera
- Tierras De Jerez Hotel
