I have been meaning to write a review about this place for a while, im catching up on my reviews now, but this place is not worth your money! we even got a "deal" on it and regret taking it. For starters, the reception area is deceiving, the rooms are no where near as nice! The room was very basic, our window was facing the inside of the hotel - and our view was concrete and other peoples rooms. Hotel staff weren't very helpful when we asked to be moved, apparently they were booked out (i doubted this). The pool area was pretty, however the pool area was outsourced to a company - so not run by the hotel. The Bar staff were rude and crap at making drinks, they didnt know how to make a long island ice tea! they filled plastic cups of beer half way and refused to top up! the spa/jacuzzi was filthy dirty, water almost brown! to add to this, on the sunday the company had its own private party, so the area was packed out, we couldn't even get a deck chair or a chair in general to sit on, the people attending the party had wristbands on, so they got priority service at the bar, which really annoyed me! i had to insist they serve me after waiting 20 minutes at the bar!! My first language is spanish, so atleast there wasn't a complete breakdown, however when my partner tried ordering a drink in spanish, he is Australian, the staff were rude and refused to understand him, its not hard to say or understand "una cerveza".
Anyway, all in all - really bad place to stay, spend your money elsewhere!!!!!!
- Guadalete Hotel
