This is a fabulous hotel right in the very old part of town. The hotel is very modern and extremely well appointed. Staff speak good English and are extremely helpful. They will even provide you with a laptop you can take to your room to check your email etc, using their free wi-fi.
The old city with structures dating back to the time of the Romans, is across from the main square on which the hotel is located and it is absolutely wonderful if you like the feel of history all around you. All-in-all this hotel is an outstanding value.
Please beware that you cannot readily reach the hotel by car and you cannot rely on your GPS because, if my experience is anything to go by, it will try to send you into one-way streets, into 3 foot wide streets etc.
To get to the hotel take the Calle del Barrio Nuevo, then turn into the Calle del General Ezponda where you will immediately come upon a retractable post in the road that prevents you from entering. There is a communications post to the left of you that connects you to the police station. Tell them you want to drop off the luggage at the Casa San Fernando and they will remotely lower the post. Once you have dropped off your suitcases(s) you will have to take your car to the nearby parking garage. To get there, put Calle de Piedad 17 into your GPS which should get you to the parking garage at the Plaza del Obispo Galarza. For once, the parking spaces here will actually accommodate a larger vehicle.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC