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Palace Inn – reviews, photos

3.5 of 5
Via Milano 15/A, 00065 Fiano Romano, Italy
Hotel amenities
Palace Inn
Palace Inn
Palace Inn
Palace Inn
Palace Inn
Palace Inn
Ranked #4 of 4 hotels in Fiano Romano
3.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    1
    5
    5
    1
    4
Date Rating
Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
“Reasonable place to stay in. Not outstanding, but it works.”
3 of 5 stars Reviewed 27 August 2011

Firstly, I agree with the earlier post that one of the lifts seems to have a mind of its own. Although I only stayed one night, so never had the chance to report it. It's not too much of an issue, however, the lift will eventually find its way.

As for the interior, it is definitely showing its age, although reasonably maintained. And given that things do work, I have no complaints on that.

I would like to see better food as well, although what was provided was also reasonable for the class of the hotel.

Overall, it's nothing outstanding, but ok for an overnight stop. It's not the best hotel, but have no issue staying here again if I was on a stopover on the way out of (or into) Rome.

  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask AwesomAndy about Palace Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Stay away - Worst hotel ever!!”
1 of 5 stars Reviewed 21 May 2011 via mobile
2
people found this review helpful

This is the worst hotel I have ever been to, stay away at all cost! We were here for one night only but the nightmare starts as soon as we stepped into the lift! The lift had a mind of its own. We stayed on level 1 but the lift went up to level 3 despite us having pressed 1 a few times!! As soon as we stepped out at level one, we were welcomed by the tired looking decor, cracked walls and bad smell! We found our room and got in, but was held back by a mouldy smell! We found out that at one stage the carpets must have became wet and were not dried properly as we could see water stains on the carpets! We went and spoke to the manager in duty about it and without even looking at the room, he said with certainty that there's nothing wrong with the rooms ab that the rooms are perfect! The room was far from perfect! We ended up going up ad it was no use at all arguing with the manager about it as he just wouldn't listen at all and since we were only staying one night we basically sucked it up! I wouldn't recommend going to the restaurant at the hotel too, staffs are real nasty!

  • Stayed May 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Katrine_Chan about Palace Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
augusto innocenzi, Direttore at Palace Inn, responded to this review
26 May 2011
Dear Madame,

at the hotel there are two lifts that work perfectly well, maybe you were not able to use them.
Your room not smelled of mold but the deodorant was released after cleaning.
That is not to his liking we can discuss,
The photos of the food that you put too instrumental and vicious, please remove them immediatly .
As for the staff we' re going down and if we find some lack we will take some action

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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“overall a good hotel choice”
4 of 5 stars Reviewed 25 January 2011

Exceptionally friendly staff
with confortable, clean ,spacious quiet room and adeguate breakfast
reasonable prices versus comparable roma hotels.

Once again, Thanks for everithing

JOSE' J.RAMOS & ALICIA

  • Stayed December 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask misia69 about Palace Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Top Contributor
50 reviews 50 reviews
Reviews in 29 cities Reviews in 29 cities
17 helpful votes 17 helpful votes
“Migliorato”
3 of 5 stars Reviewed 30 January 2012
1
person found this review helpful
Google Translation

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask clmark about Palace Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bari, Italy
1 review
“Mi è piaciuto e spero di ritornarci presto”
4 of 5 stars Reviewed 8 September 2011
Google Translation

  • Stayed June 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask raggiodisole218 about Palace Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Palace Inn

Via Milano 15/A, 00065 Fiano Romano, Italy
Price range (per night):* INR4,280 - 6,781

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