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Dolce Chantilly – reviews, photos

4.0 of 5
Route d'Apremont-Vineuil St Firmin, 60500 Chantilly, France
Hotel amenities
Special offer
Free food and beverage credit
Dolce Chantilly
Ranked #1 of 5 hotels in Chantilly
3.5 of 5 stars 254 Reviews
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254 reviews from our community

    Trip type
Traveller rating
    75
    62
    59
    37
    21
Date Rating
ANGERS
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Excellent place with wide spaces and a very friendly staff”
5 of 5 stars Reviewed 7 January 2012

I organized a meeting in this hotel that I didn't know in advance, located not far from Paris Charles de Gaulle airport.
I really appreciated this hotel which is located within a forest, in a vey quiet place. Large spaces (meeting rooms, rooms, restaurant) which helped a lot to get a nice meeting. We asked for buffets: fast and good food.
Staff is very friendly and alwaus willing to help.
The hotel is easily accessible by taxi from Paris CDG airport.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GOUPIL49 about Dolce Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Disappointing service for an event”
2 of 5 stars Reviewed 7 December 2011

This hotel is set in a beautiful country side environment, a long way from Paris. As you can see from immediate arrival it's main purpose is golfing and conference/events organization. Unfortunatelly there are many issues with those as well... I can't comment on the golf, but some other insights: hotel is so remotely located and so poorly marked that taxi drivers got lost, annoyed etc. for all people coming from the airport. Rooms as plain and definitely not worth the price and there is only 1 restaurant in the hotel with no nearby options to choose from (so basically you are stuck here).
I would kind of live ok with all of that, but what bothers me are the basics with a conference center/events organization. They have a beautiful set of conference rooms, but that is about it. The internet connectivity was almost non-working or incredebly (I guess "dial-up" modems still exist?!??) and in this era when most of work is done through e-mail it is just pitiful they don't care of that.... After 2 days of no improvement I waited 15minutes for this site to load just to give future visitors some expectation about their experience here.

  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Felt like royalty and treated like family!”
5 of 5 stars Reviewed 22 September 2011

Adjectives that describe the staff and the setting of Dolce Chantilly come only in superlatives! We stayed in this idyllic area for 10 days and found everything we needed, asked for, or inquired about was handled to perfection. Sylvie is charming and always greets you with her beautiful smile! Couldn't have been happier with our accommodations or with the area, close to so much and yet quietly away from everything. Don't miss the Chateau or the Stables - incredible, and the amazing spectacle put on by the horse academy. One evening we were all invited to a wedding reception and fireworks display...talk about feeling like part of a special family!!

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by SouthDakota_USAPat for Chantilly
Ask SouthDakota_USAPat about Dolce Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfurt
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“You should think twice before booking there!”
1 of 5 stars Reviewed 21 September 2011
2
people found this review helpful

Overall it was a huge dissapointment. The rooms are OK, very small and way too expensive. The location is great, thats true, but besides that you can't expect anything nice there. The staff is untrained, does not speak English and you almost feel to apologize when ordering something. Furthermore, the Front Office staff is rude, arrogant and ignores you!!! Noone helped us with the luggage when we checked out or opened the front door for us. Our room was not cleaned at all at day 2, eventhough we've left it early in the morning and they had the whole day to do so. We didn't try out any restaurant there besides breakfast and that was OK. Overall, I would never recommend this Hotel to anyone.

  • Stayed July 2011, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Ottilie L about Dolce Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Good for business or golf”
3 of 5 stars Reviewed 31 August 2011

Spent two nights here whilst attending a conference at the Parc des Expositions. Although it was a good 25 mins away by car/coach, it was a relatively easy journey along the motorway, and the surroundings are pretty spectacular. The hotel itself is clean and pleasant (though American and drab in design), and the staff are very helpful. The food is good, although the dinner options (in the Etoile restaurant) when I was there were quite limited - either the buffet for about 50 Euros or a set menu for about 85 Euros. My room was also pleasant a clean, albeit quite small. There was a large shower but no bath. All-in-all, it was a nice place - good for business or golf.

  • Stayed August 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Dolce Chantilly

  • Dolce Hotel Chantilly
  • Dolce Resort Chantilly
Address: Route d'Apremont-Vineuil St Firmin, 60500 Chantilly, France
Price range (per night):* INR8,726 - 19,564

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Dolce Chantilly
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