Terrible service – way too expensive.
I can unfortunately not at all recommend this hotel – very poor service. Staff didn’t know ANYTHING at all about simple questions regarding Kolding; this was both when arriving and departing. Not even advise if any restaurants were open, all they could inform was that the hotels own restaurant closed 6:30 pm due to no guests.
Newly build uncharming hotel. Terrible sleep due to lots of noise from the corridors at night.
Very basis rooms - dull and boring!
Booked a room for 2 adults and a child – paid it in advance, but when checking out we were charges an extra fee for the child. Dull terrible service yet again – no smile AT ALL, not even a simple “good morning” just “how do you want to pay for the extra bed”.
We did not bother to try the breakfast even thought we had paid for it.
"Double bed" is NOT a double bed, just two single beds put together!
No mini-bar or refrigerator!
Full price for our room stated DKK 1.795 or 1.995 (+ 200 for an extra bed), even thought we received a better rate by paying in advance this hotel sooo lacks or service and charm.
Never coming back that’s for sure!
