In the middle of Horsens, this hotel looks absolutely wonderful on impact but unfortunately, once you look behind the facade, it does not live up to its initial promise. Rooms are small and bathrooms very basic and this in the superior rooms. Most off putting, the rooms are not as clean as they should be, sporting carpets which need steam cleaning, corona netting and curtains which need washing, upholstery that is worn or stained. There is no minibar or air con in the rooms and service is pretty negligible.On arriving, the hotel seems plush and elegant but the reality is care worn and the lack of attention to detail make it pretty basic.
