Stayed one night before an early flight. The hotel is very nice and although it is right next to the airport there was no noise at all.

The only thing that could have been better would be openable windows, especially considering we were in a smoking room.

A 2 day business event with colleagues flying in from Europe meant that this hotel was perfectly situated. It's a nice hotel, very modern, with all the facilities you could hope for but at "London prices" I think it is fair to expect good service, high standards of food etc. Sadly we were disappointed. One of my visitors was "locked out" of her bathroom only to be told "oh, it often does that, just get a coin and twiddle it". Our meeting room had an inviting, if expensive, fridge full of soft drinks that, despite FOUR requests, was never actually opened! Dinner day 1 was fine but on the second night, in a different restaurant, it was "mediocre" to say the least. It was still expensive! If you are going to have an Italian themed restaurant then at least have Italian restaurant standards of food! I have had better pizzas from the local takeaway.

Then location of this hotel makes it just perfect as a transit hotel between flights. Good business choice with Internet and work area in a standard room. The rooms are well appointed as you would expect.

Check-in was quick and efficient despite having a group arrive at the same time. Staff helpful and friendly. Room service was quick and serving size was large.

It's an easy walk from the baggage claim area in the airport to the hotel. Look carefully and follow the signs to the hotels. You will soon see the hotel. The walkway is covered.

If you need to get to London you can use the Stansted Express train or the corresponding bus service for a cheaper option.

I arrived the day after the snow, and the hotel had clearly made no effort to clear the car park or extensive pavements of snow, making the whole arrival treacherous. I had to wait 10 minutes to be checked in, even though 3 out of the 5 check in desks were manned. Checked by eastern European, and I could barely understand her. Anyway, the room was clean and tidy, and I decided I would try the a la carte restaurant menu for dinner. The sea bass grabbed my attention, as did the price tag of £20. I eventually ordered, after trying to flag down a waiter for several minutes. I then waited near on 25 minutes to be served with a large plate, containing about 100g of fillet sea bass, on top of a pile of cold spinach with pine nuts. The fish was overlooked, but I was very hungry, so by the te I had flagged the waiter down, I had almost finished. I had also ordered a side portion of mashed potatoes, which, when it arrived, turned out to be no more than 2 forks full of potato for £4. I didn't want to compound things for dessert, so gave it a miss. Finally, feeling peckish later on in the room, took a chunky kitkat and 30g pack of Pringles from the minibar. Upon checking out, found that I had been charged £3.50 for each! Absolute rip off, will not use again.