My daughter and I stayed here 1 night. We arrived on a Monday evening, driving by the access road the first time we were in the area. It was not the easiest to find, but on the 2nd drive by, we found the road to get to the hotel. Check in was fine. We were assigned to room 111. We went downstairs and it was a little too dark for me. We got to our room and it was freaking cold. I tried to get the old heating unit to work and could not get the buttons to work. And then my daughter said the tv did not work. (probably too cold to work) I went to the desk clerk to explain our situation. She happily switched us to room 222. Just upstairs and next to the check in area. That room was much warmer and brighter. Our thanks to her. This room had a heater that was newer and worked fairlly well. The flat screen tv worked well. The Wifi did work great. The room was alright and the beds were comfortable. It was not the cleanest room I have every stayed in, but I was by no means grossed out. The breakfast was ok. They did have waffle makers, but I could not get any waffle mix to come out of the dispenser. I gave up on that in short order. But I did enjoy the breakfast after that. Check out was good. The area where the hotel is located seemed fine, and I did see several restaurants in the are. I would not stay here again, unless I had no other choices. The main reason was just because of our first room experience. If we had been assigned to room 222 from the get go, I would have been ok with the overall experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25 March 2011
Thank you for your business and for taking the time to share your experience at the Americas Best Value Inn. We are always grateful to not only hear about what we have done right but where we can improve, as well. It is our mission for guest to walk out our front doors knowing that their experience here was great so we would love for you to give us another opportunity to make your experience a great one.
Hope to see you again, soon!
Chrissie
General Manager
Americas Best Value Inn St. Louis South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC