“Nice place... just too noisy!”
First things first... sat nav misled me! Not the best start, but managed to find the hotel relatively easily thanks to mobile phones & google maps, so problem solved. (Misty, dark evenings perhaps not the best place to search for a hotel in new territory).
No problems with staff or reception. We arrived Friday night, left Sunday morning. Reception were pleasant, had access to the free WiFi (reception very helpful with a silly problem we had connecting). The room had a large, comfortable bed, television, and as others have said, the rain shower was actually really nice (though I admit I was slightly dubious at first!).
Some floors are a bit creaky, but hey ho, thats neither here nor there. Breakfast wasn't bad, nice selection, again friendly staff. The rooms were clean, though our room wasn't cleaned on the Saturday, but as we'd been in it all morning, I guess nobody came back around in the afternoon - can't really complain about that! We had one major problem: noise. We were in a room overlooking the front and main car park. The hotel has two walls against the car park; one of rooms, and one with reception, and the Rockingham Suite further on.
Night 1 we worked out there was a charity do of some description on from guests arriving at the same time as us for it; not really a problem until after midnight when we were tucked up in bed, attempting to sleep. Car noise isn't an issue; it was the noise of people standing in the car park/outside for a cigarette, talking loudly/shouting. Perhaps 2am by the time the noise ceased enough to enable sleep?
I completely respect the need to run other functions etc to make the hotel profitable.. but if you're going to do that, a little sound proofing would be very helpful. Night 2 I think (judging from a car parked outside the Rockingham Suite) there was a wedding. It was about 2.20am this time the noise finally ceased, with a lot more drunken shouting making the previous night look tame. Couple this with a 'couple' trying to get into their room opposite talking very loudly not long later, then slamming doors at 3.30am, leading to another nights poor sleep.
The only other minor issue was the temperature; with the radiator off the room still got very hot and stuffy, the only solution being to open the windows, which was fine in the daytime, but not really an option at night. I'm not sure but the windows didn't seem very thick, so perhaps the problem with noise coming in?
Location is about 2 minutes from a Dominoes Pizza, Greggs, Aldi and fuel station, so not too bad a place. Stay was enjoyable enough, and location fine; if there were quieter rooms, I would go back. Lack of sleep really puts a downer on a weekend away; I admit I'm a light sleep, but even my partner was kept awake which is unusual for him! Overall review: a nice place, lovely rooms, friendly staff - but too noisy!
Room Tip: From our experience, don't get a room overlooking the main/front car park!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
21 November 2011
Dear Rhidassa,
May I thank you for taking the time in writing such positive feedback, I have taken the liberty is sharing your review with my team here at the hotel.
I hope to be able to welcome you back to the hotel in the future and should i or any member of my team be of any further assistance please feel free to contact us again.
Regards,
Jerrod Latham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC